Optical Assistant - Richmond - Up To £28,000 + Bonus

Zest Business Group; Richmond; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Bonus up to £400/month

35 holidays per year

Modern working environment

Job summary

Zest Optical is recruiting for an Optical Assistant in Richmond, London. You will deliver a welcoming patient experience, assist with frame styling and lens recommendations, and support dispensing, measurements and aftercare.

This full-time role involves managing appointments and patient records, collaborating with a friendly team, and upholding high presentation standards in a modern, technology-led practice. Salary up to £28,000 plus a £400/month bonus and 35 holidays.

Qualifications

• Previous experience working as an Optical Assistant.
• Strong communication and customer service skills.
• Passion for delivering an excellent patient experience.
• Organised, reliable and professional approach.

Responsibilities

• Deliver a welcoming and professional experience to every patient.
• Support frame styling and lens recommendations.
• Assist with dispensing including measurements, adjustments and aftercare.
• Manage appointments, enquiries and patient records.
• Work closely with the wider team to ensure smooth day-to-day operations.
• Maintain the high presentation standards the practice is known for.

Skills

Communication

Customer service

Organisation

Job description

Optical Assistant Jobs in Richmond - Optical Assistant

Location: Richmond, London
Salary: Up to £28,000
Hours: Full Time

Optical Assistant Job - Richmond

Zest Optical are currently recruiting for an Optical Assistant job in Richmond on behalf of a modern, fast-growing optical practice.

This is a fantastic opportunity for an experienced Optical Assistant to join a forward-thinking business known for delivering excellent patient care, advanced technology, and a premium customer experience.

The practice is led by an excellent Manager who we have personally placed into the business, creating a supportive and professional environment where team development and customer service are genuine priorities.

Why This Role Is Different

• Join a modern, fast-growing optical businesswith genuine career development opportunities
• Work under an experienced and supportive Managerwith a proven track record of developing teams
• Be part of a practice where customer care and service standards come first
• Work in a modern, technology-led environmentwith advanced equipment

Optical Assistant - Role

• Deliver a welcoming and professional experience to every patient
• Support frame styling and lens recommendations
• Assist with dispensing including measurements, adjustments and aftercare
• Manage appointments, enquiries and patient records
• Work closely with the wider team to ensure smooth day-to-day operations
• Maintain the high presentation standards the practice is known for

Optical Assistant - Requirements

• Previous experience working as an Optical Assistant
• Strong communication and customer service skills
• Passion for delivering an excellent patient experience
• Organised, reliable and professional approach
• A team player who enjoys working in a premium practice environment

Optical Assistant - Salary & Benefits

• Salary up to £28,000depending on experience
• Up to £400/monthbonus
• Full-time, permanent position with 35 holidays in total
• Modern working environment with advanced equipment
• Supportive leadership and development opportunities
• Long-term progression potential within a growing business