Optical Assistant in Richmond – Modern Tech-Driven Practice

Zest Business Group; Richmond; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Bonus up to £400/month

35 holidays per year

Modern working environment

Job summary

Zest Optical is recruiting for an Optical Assistant in Richmond, London. You will deliver a welcoming patient experience, assist with frame styling and lens recommendations, and support dispensing, measurements and aftercare.

This full-time role involves managing appointments and patient records, collaborating with a friendly team, and upholding high presentation standards in a modern, technology-led practice. Salary up to £28,000 plus a £400/month bonus and 35 holidays.

Qualifications

• Previous experience working as an Optical Assistant.
• Strong communication and customer service skills.
• Passion for delivering an excellent patient experience.
• Organised, reliable and professional approach.

Responsibilities

• Deliver a welcoming and professional experience to every patient.
• Support frame styling and lens recommendations.
• Assist with dispensing including measurements, adjustments and aftercare.
• Manage appointments, enquiries and patient records.
• Work closely with the wider team to ensure smooth day-to-day operations.
• Maintain the high presentation standards the practice is known for.

Skills

Communication

Customer service

Organisation

Job description

Zest Optical is recruiting for an Optical Assistant in Richmond, London. You will deliver a welcoming patient experience, assist with frame styling and lens recommendations, and support dispensing, measurements and aftercare.

This full-time role involves managing appointments and patient records, collaborating with a friendly team, and upholding high presentation standards in a modern, technology-led practice. Salary up to £28,000 plus a £400/month bonus and 35 holidays.