Optical Assistant

Specsavers; West of England; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Staff discount

Training and development

Job summary

Specsavers is seeking an Optical Assistant to join our Cribbs Causeway store. You will welcome customers, help them choose eyewear, and support the team of Opticians and Technicians with care and service.

We offer comprehensive training and development across business areas, a supportive environment, and opportunities to build your career in optics or audiology, with a friendly, fast-paced team dedicated to outstanding customer care.

Qualifications

• Previous experience in optics or Audiology
• Experience in a fast-paced customer service environment
• Basic knowledge/experience of optical and/or Audiology terminology

Responsibilities

• Welcome customers and help them find solutions for eye and hearing care
• Support Opticians and Technicians with customer needs
• Participate in training and development opportunities
• Provide outstanding customer care in a busy store

Skills

Customer service

Optical experience

Communication

Teamwork

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located in the popular Cribbs Causeway shopping destination, this Specsavers store offers a busy and rewarding environment where no two days are the same. The store benefits from high footfall and a diverse customer base, providing excellent opportunities to develop your skills and gain valuable experience. You'll be joining a supportive and experienced team that is passionate about delivering outstanding customer care and helping people find solutions to meet their eye and hearing care needs. The store is easily accessible, with free on-site parking available and excellent public transport links, including regular bus services connecting Cribbs Causeway to Bristol city centre and surrounding areas. Its convenient location within one of the South West's most popular retail hubs makes it an ideal workplace for both customers and colleagues alike.

Our team

You’ll be joining a friendly, supportive, and experienced team that is passionate about delivering exceptional customer service. The team works closely together in a fast-paced environment, creating a positive and welcoming atmosphere for both customers and colleagues. With a strong focus on development, you’ll be supported every step of the way through training and mentoring, giving you the opportunity to build your skills, grow your confidence, and progress your career. Whether you’re experienced in optics or looking to start a new career, you’ll be surrounded by colleagues who are always willing to share their knowledge and help you succeed.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Competitive salary depending on experience and optical qualification
• Full Time (40 hours) and Part Time hours (minimum 16 hours), to include working weekends
• Free parking!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!