Optical Assistant

Specsavers; Shrewsbury; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave/sick pay

Job summary

Specsavers Shrewsbury is seeking an Optical Assistant to welcome customers, assist with eye tests, and offer style advice in a busy, customer-focused store. You will join a supportive team with extensive training across optical and audiology services, under experienced Opticians and Technicians guiding your development.

We offer full-time (37.5 hours) or part-time hours, pension contributions, Specsavers Perks, WeCare support, Headspace subscription, eyecare and hearcare discounts, and a

Qualifications

• Previous experience working in an optical setting is required for this role

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You've come to the right place.

We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Specsavers Shrewsbury is a busy and customer-focused store dedicated to providing outstanding optical and audiology services to the local community. The store combines a welcoming, team-oriented environment with a strong commitment to delivering exceptional customer care, ensuring every customer receives expert advice and a personalised experience. Conveniently located in the heart of Shrewsbury town centre, the store benefits from excellent public transport links, with Shrewsbury railway station within walking distance and regular local bus services operating throughout the town and surrounding areas. This makes the store easily accessible for those commuting from across Shropshire. The store prides itself on high standards, innovation, and a culture of continuous improvement, making it an exciting and rewarding place to work.

Our team

At Specsavers Shrewsbury, you'll be joining a friendly, supportive, and highly experienced team that is passionate about delivering exceptional customer care. The store brings together colleagues from a variety of roles, including optical assistants, dispensing opticians, audiology professionals, and management, all working collaboratively to create a positive experience for every customer. The team fosters an inclusive and welcoming culture where colleagues are encouraged to share ideas, support one another, and celebrate successes together. With a strong focus on development and continuous learning, team members receive ongoing training and coaching to help them build their skills, progress their careers, and reach their full potential in a fast-paced and rewarding retail healthcare environment.

What’s on offer?

• Competitive salary depending on experience and optical qualification
• Full Time (37.5 hours) or Part Time hours available, to include working a weekend day each week
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Previous experience working in an optical setting is required for this role

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.