Optical Assistant

Specsavers; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Career development

Employee of the Month £100

Team social events

Job summary

Specsavers Longbridge in Birmingham is looking for a caring Optical Assistant to confidently welcome customers and support their eyewear needs. You'll work with an experienced team in a fast-paced retail healthcare environment.

We offer full-time or part-time hours, comprehensive training, and great career development opportunities, plus a pension scheme and team events.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Confidently welcome and help customers as they walk through our doors.
• Receive comprehensive training and ongoing guidance to grow skills.
• Support a diverse range of patients in a fast-paced retail healthcare environment.

Skills

Customer service

Optical experience

Teamwork

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located in the popular Longbridge town centre development, Specsavers Longbridge benefits from a high-profile position within a busy retail destination, attracting a steady flow of customers throughout the day. The store is easily accessible by both car and public transport, with Longbridge railway station just a short walk away and excellent bus links serving the surrounding areas. There is also convenient on-site parking available nearby. As part of a modern and customer-focused store, you'll have the opportunity to support a diverse range of patients while working in a fast-paced and rewarding retail healthcare environment.

Our team

You’ll be joining an experienced and supportive team that is passionate about delivering outstanding customer care. The team works closely together to create a friendly, welcoming environment for both customers and colleagues, with a strong focus on teamwork, development and providing the highest standards of service. Whether you’re new to optics or bringing previous experience, you’ll be supported with comprehensive training and ongoing guidance to help you grow your skills and build a successful career within Specsavers. The store fosters a positive, collaborative culture where everyone's contribution is valued and success is celebrated.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Competitive salary depending on experience and optical qualification
• Full Time (37.5 hours) or Part Time (30 hours across 4 days), to include working a weekend day each week
  We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  Clear career development opportunities
  A supportive and rewarding culture that celebrates success, including a £100 Employee of the Month award and regular team-funded social events and recognition initiatives

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.