Optical Assistant

Optical People; Hinckley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Friendly independent practice

Option for 4-day work week

Job summary

Optical People in Hinckley is seeking an experienced Optical Assistant to join our friendly independent practice. You will welcome patients, assist with frame/lens selection, dispense eyewear, take measurements and support reception duties, ensuring a personal service for every patient.

We offer a full-time position (4 days possible) in a welcoming team, with opportunities to build strong relationships with patients and contribute to the smooth running of the practice.

Qualifications

• Has previous experience working as an Optical Assistant.
• Has a good understanding of optical dispensing and eyewear.
• Has excellent communication and customer service skills.
• Is friendly, confident and professional.
• Is organised, reliable and able to work well as part of a small team.
• Takes pride in providing a high standard of patient care.

Responsibilities

• Welcoming and assisting patients in a friendly and professional manner.
• Supporting patients with frame and lens selection.
• Dispensing and advising on eyewear.
• Taking measurements and carrying out pre-screening where appropriate.
• Booking appointments and handling general reception duties.
• Processing orders and liaising with suppliers.
• Providing excellent aftercare and customer service.
• Supporting the wider team with the smooth running of the practice.

Skills

Customer service

Communication skills

Eyewear knowledge

Team player

Job description

Optical People is looking for an experienced Optical Assistant to join our friendly, independent opticians in Hinckley.

This is an exciting opportunity for someone who enjoys providing excellent customer service and wants to be part of a professional, welcoming team where patients receive a genuinely personal service.

The role includes:

• Welcoming and assisting patients in a friendly and professional manner
• Supporting patients with frame and lens selection
• Dispensing and advising on eyewear.
• Taking measurements and carrying out pre-screening where appropriate
• Booking appointments and handling general reception duties
• Processing orders and liaising with suppliers
• Providing excellent aftercare and customer service
• Supporting the wider team with the smooth running of the practice

We are looking for someone who:

• Has previous experience working as an Optical Assistant
• Has a good understanding of optical dispensing and eyewear
• Has excellent communication and customer service skills
• Is friendly, confident and professional
• Is organised, reliable and able to work well as part of a small team
• Takes pride in providing a high standard of patient care

What we offer:

• Full-time position (would consider 4 days)
• A friendly and supportive independent practice
• A varied and rewarding roleThe opportunity to work closely with patients and build strong relationships