Optical Assistant

Specsavers; Evesham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Full-time 37.5 hours

Salary starting from £25,242

Bonus scheme and in store incentives

Specsavers Perks

WeCare

Headspace

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave & company sick"

Job summary

Specsavers in Evesham is seeking an Optical Assistant to be the friendly face in-store, drawing on experience as Optical Advisor or Dispensing Assistant. You’ll support dispensing, pre-screening, collections, repairs, and adjustments while delivering excellent customer service.

Join a busy store with training and development opportunities, a generous benefits package, and perks like WeCare, Headspace, eyecare discounts, a birthday day off, and enhanced family leave.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics business.

Responsibilities

• Assist customers and patients in selecting eyewear and accessories.
• Pre-screening and dispensing support; handling collections and adjustments.
• Provide high-quality customer service in a busy store.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Customer service

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Evesham our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time - 37.5 hours - weekend working is essential
• Salary - starting from £25,242
• Bonus scheme and in store incentives
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Pre- screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment

Find out more

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics business