Ops Services Dispatcher: Hybrid Scheduling Leader

Anglian Water Group; Lincoln; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Private health care

Virtual GP service

Pension scheme

Generous annual leave

Hybrid working

Job summary

Anglian Water in Lincoln is seeking an Ops Services Dispatcher to coordinate scheduling for field resources across several networks. You will manage tasks, liaise with customers and technicians, and adjust plans to ensure on-time execution. A hybrid working arrangement is available.

The role emphasizes strong administrative skills, clear communication, and the ability to prioritise under pressure, with training and mentoring provided to new planners.

Qualifications

• Experience in scheduling or dispatcher role is beneficial.
• Strong administrative capabilities and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and priorities.
• Collaborative mindset with colleagues and external stakeholders.

Responsibilities

• Organise and prioritise tasks based on priority and resource availability.
• Ensure efficient allocation of resources and meet customer expectations.
• Coordinate with internal and external stakeholders, including customers and technicians, to ensure work is carried on time.
• Make informed decisions and adapt schedules in response to changing circumstances.
• Collaborate with team members to optimise resource allocation and maintain records.

Skills

Administration

Scheduling

Communication

Multi-tasking

Teamwork

Job description

Anglian Water in Lincoln is seeking an Ops Services Dispatcher to coordinate scheduling for field resources across several networks. You will manage tasks, liaise with customers and technicians, and adjust plans to ensure on-time execution. A hybrid working arrangement is available.

The role emphasizes strong administrative skills, clear communication, and the ability to prioritise under pressure, with training and mentoring provided to new planners.