Part-Time Patient Administrator – Eye Care Team

Newmedica; Plymouth; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Salary £24,784.50 pro rata

33 days annual leave pro rata

Company pension scheme

Eye tests/ glasses discount

24/7 well-being service

Discount scheme

Learning tools and courses

Friendly multi-disciplinary team

Modern working environment

Job summary

Newmedica is seeking a Patient Administrator for the Plymouth site on a 22.5-hour week across 3 days, including some weekend rota shifts. The role involves booking appointments, handling calls and emails, managing post, and assisting with enquiries in a fast-paced NHS ophthalmology setting.

Ideal candidates will have customer or patient-facing experience, strong Microsoft Office 365 skills, good English communication, and a collaborative team spirit.

Qualifications

• Previous experience in a customer or patient facing role.
• Experience in a busy administrative role.
• Competent user of Office 365 programmes.
• Tech savvy and comfortable working on new systems (e.g., patient record systems).
• Excellent grasp of the English language, both spoken and written.
• Good team player and willing to support others.

Responsibilities

• Booking patients into their appointments.
• Making and answering phone calls.
• Sending and replying to emails.
• Managing post and sending letters.
• Dealing with enquiries in a busy clinic environment.

Skills

Customer facing

Administrative experience

Phone manner

Team player

English proficiency

Tools

Office 365

Job description

Newmedica is seeking a Patient Administrator for the Plymouth site on a 22.5-hour week across 3 days, including some weekend rota shifts. The role involves booking appointments, handling calls and emails, managing post, and assisting with enquiries in a fast-paced NHS ophthalmology setting.

Ideal candidates will have customer or patient-facing experience, strong Microsoft Office 365 skills, good English communication, and a collaborative team spirit.