Eye Care Patient Services Administrator

Newmedica; Plymouth; Presencial; GBP 35 000 - 43 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

33 days annual leave pro rata

Company pension

Free eye tests

Discounted glasses

Free wellbeing service

Retail/technology discount

Resumo da oferta

Newmedica, a leading NHS ophthalmology provider in England, invites applications for a Patient Administrator at our Plymouth site. This part-time role is 22.5 hours across three days per week, with some weekend shift on a rota. You will schedule appointments, handle calls, manage emails, post and respond to patient enquiries in a busy, patient-focused environment.

We value kindness and clear communication. Training is provided; UK right to work and DBS checks apply.

Qualificações

• Previous experience in a customer or patient facing role
• Experience in a busy administrative role
• A competent user of all Office 365 programmes

Responsabilidades

• Booking patients into their appointments
• Making and answering phone calls
• Sending and replying to emails
• Managing the post and sending letters
• Dealing with enquiries

Conhecimentos

Office 365

Customer facing

Phone manner

English language

Team player

Tech savvy

Ferramentas

Patient record systems

Descrição da oferta de emprego

Newmedica, a leading NHS ophthalmology provider in England, invites applications for a Patient Administrator at our Plymouth site. This part-time role is 22.5 hours across three days per week, with some weekend shift on a rota. You will schedule appointments, handle calls, manage emails, post and respond to patient enquiries in a busy, patient-focused environment.

We value kindness and clear communication. Training is provided; UK right to work and DBS checks apply.