Ophthalmology Admin & Front Desk Coordinator

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 18,000 - 23,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a clerical administrator to support the Ophthalmology Department at the Treatment Centre, Queens Hospital Burton. The role involves face-to-face and telephone patient contact, handling enquiries, and completing a range of clerical duties to keep the department operating smoothly.

You will primarily work in an office setting but will also cover Front of House reception, Eye Clinic reception, File room and back office tasks

Qualifications

• General administration within Ophthalmology Department.
• Face-to-face and telephone patient contact.
• Covering Front of House reception and other areas as needed.

Responsibilities

• Predominantly dealing with general administration of the Ophthalmology Department within the Treatment Centre of Queens Hospital Burton.
• Varied day-to-day tasks handling patient appointments and queries.
• Providing cover in other areas of the team when required.

Skills

Clerical skills

Customer service

Communication

Team player

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a clerical administrator to support the Ophthalmology Department at the Treatment Centre, Queens Hospital Burton. The role involves face-to-face and telephone patient contact, handling enquiries, and completing a range of clerical duties to keep the department operating smoothly.

You will primarily work in an office setting but will also cover Front of House reception, Eye Clinic reception, File room and back office tasks