Operations Transformation Solutions Consultant

The Vanguard Group; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard seeks a Solutions Consultant, Operations Domain Specialist to partner with business stakeholders and drive operational transformation and process innovation across the organisation.

You will translate complex problems into strategic, cost-effective solutions, align initiatives with enterprise objectives, and lead workshops to define future-state capabilities and roadmaps. Hybrid work model; occasional travel may apply.

Qualifications

• Undergraduate degree or equivalent combination of training and experience.
• Broad knowledge of financial services and large-scale operational environments.
• Strong written, oral communication, workshop facilitation, and presentation skills.
• Exceptional conceptual, analytical, and problem-solving skills.
• Strong planning, organisational, stakeholder management, and negotiation skills.
• Proven experience leading operational transformation, business process improvement, operating model design, or service delivery optimisation initiatives.
• Understanding of operational resilience principles, business continuity considerations, vendor risk management, and assessment of solution resilience.
• Experience applying quantitative and qualitative analysis to inform recommendations and investment decisions.
• Proven ability to lead cross-functional initiatives and influence senior stakeholders.
• Proven ability to adapt quickly and negotiate scope changes.

Responsibilities

• Build productive relationships with internal clients, teams, senior management, project teams, and IT partners.
• Translate complex operational problems into strategic, cost-effective solutions with expected business value.
• Partner with business and IT leaders to align initiatives with strategic objectives.
• Influence the organisation to mature in operational excellence and value measurement.
• Own and manage capability blueprints for one or more business lines.
• Collaborate with Product Owners, Operations leaders, Solution Architects, and Change teams on implementation approaches.
• Lead discovery initiatives, process assessments, and operating model reviews.
• Apply quantitative and qualitative analysis to identify opportunities and inform recommendations.
• Develop business cases and investment recommendations for transformations.
• Participate in special projects as assigned.

Skills

Operational transformation

Stakeholder management

Business analysis

Process improvement

Change management

Workshop facilitation

Presentation skills

Negotiation

Cross-functional leadership

Problem solving

Education

Undergraduate degree

Job description

Vanguard seeks a Solutions Consultant, Operations Domain Specialist to partner with business stakeholders and drive operational transformation and process innovation across the organisation.

You will translate complex problems into strategic, cost-effective solutions, align initiatives with enterprise objectives, and lead workshops to define future-state capabilities and roadmaps. Hybrid work model; occasional travel may apply.