Hybrid Solutions Consultant: Operations & Transformation

Vanguard; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Vanguard in Manchester, United Kingdom, is seeking a Solutions Consultant in the Operations Domain Specialist role. You will partner with business stakeholders to advise on how operational transformation, process innovation, technology, and organisational change can help achieve business goals.

You will build relationships, translate complex problems into strategic, cost-effective solutions, and collaborate with Product Owners, Operations leaders, and IT teams to shape roadmaps and

Qualifications

• Strong written, oral communication, workshop facilitation, and presentation skills.
• Proven experience leading operational transformation, business process improvement, operating model design, or service delivery optimisation initiatives.
• Understanding of operational resilience principles, business continuity considerations, vendor risk management, and the assessment of solution resilience within complex operational environments.
• Experience applying quantitative and qualitative analysis to inform recommendations and investment decisions.

Responsibilities

• Build productive working relationships with internal clients, team members, senior management, project teams, and IT partners to ensure recommendations and priorities are understood by all impacted parties.
• Translate complex operational business problems into strategic and cost-effective solution alternatives, supported by recommendations, implementation considerations, and expected business value.
• Partner with business and IT leaders to align operational initiatives, priorities, and delivery roadmaps with strategic business and enterprise objectives.
• Influence the broader organisation to increase maturity in operational excellence, business process management, value measurement, service delivery management, workflow optimisation, automation adoption, and capability-oriented thinking.
• Own and manage capability blueprints for one or more business lines and their operational functions as business needs and industry expectations evolve.
• Partner with Product Owners, Operations leaders, Solution Architects, Engineering leaders, Risk and Resilience partners, and Change teams to develop implementation approaches and ensure alignment with governance and resilience requirements.
• Lead complex discovery initiatives, business process assessments, operating model reviews, and operational transformation engagements.
• Apply quantitative and qualitative analysis techniques to identify opportunities, evaluate options, measure operational performance, assess costs and benefits, and inform strategic recommendations.
• Develop business cases and investment recommendations for operational transformation initiatives, supported by clearly articulated business outcomes, benefits, risks, and implementation considerations.
• Participate in special projects and performs other duties as assigned

Skills

Communication skills

Analytical skills

Stakeholder management

Negotiation

Cross-functional leadership

Adaptability

Industry knowledge

Problem solving

Education

Undergraduate degree

Job description

Vanguard in Manchester, United Kingdom, is seeking a Solutions Consultant in the Operations Domain Specialist role. You will partner with business stakeholders to advise on how operational transformation, process innovation, technology, and organisational change can help achieve business goals.

You will build relationships, translate complex problems into strategic, cost-effective solutions, and collaborate with Product Owners, Operations leaders, and IT teams to shape roadmaps and