Operations Team Member

Mole Valley Farmers; Frome; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension matched

Colleague discount

Free parking

33 days annual leave

Training & development

Career progression

Life Assurance

Employee Assistance Program

Job summary

Mole Valley Farmers in Frome is seeking an Operations Team Member to support day-to-day store operations, stock accuracy, and compliance, delivering a great customer experience.

The role is permanent and part-time (25 hours/week), with shifts from 6:00am to 11:00am, Monday to Friday, and weekends if required. Prior retail/operational experience and strong IT skills are desirable.

Qualifications

• Previous experience in retail or operational roles.
• Good IT skills and confidence using business systems.
• Health and safety awareness with attention to detail.
• Proactive, adaptable and team-focused approach.
• Excellent communication and customer-first mindset.
• AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS desirable.
• NVQ or equivalent in retail desirable.

Responsibilities

• Complete stock checks, gap scans, and replenishment picklists accurately and on time.
• Receive deliveries and investigate discrepancies in orders or invoices.
• Maintaining stock file integrity and supporting inventory accuracy.
• Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP).
• Supporting banking processes and reviewing daily reports for anomalies.
• Replenishing shop and yard areas to company standards.
• Supporting promotional activity and visual merchandising plans.
• Maintaining high standards of cleanliness and presentation across the site.

Skills

Retail experience

IT skills

Health & safety awareness

Proactive mindset

Team collaboration

Customer focus

AMTRA/BASIS knowledge

NVQ in retail

Education

NVQ or equivalent in retail

Tools

Business systems

Job description

Description

We’re looking for a detail-oriented, proactive, and team-focused individual to join our store as an Operations Team Member. If you enjoy working behind the scenes to keep things running smoothly, take pride in high standards, and want to be part of a business that supports rural communities, we’d love to hear from you.

Application Deadline: 30 September 2026

Department: Retail

Location: Frome

Compensation: £10.85 - £12.71 / hour

About The Role

Contract: Permanent

Hours: Part-time

Hours of Work: 25hours per week, working from 6:00am until 11:00am, working Monday to Friday and weekends if required

As an Operations Team Member, you’ll play a key role in supporting the day-to-day operations of the store, helping to maintain stock accuracy, product availability, and compliance standards. You’ll work closely with the wider team to ensure the store is well-presented, safe, and ready to deliver an excellent customer experience.

Key responsibilities include:

• Completing stock checks, gap scans, and replenishment picklists accurately and on time


• Receiving deliveries and investigating any discrepancies in orders or invoices


• Maintaining stock file integrity and supporting inventory accuracy


• Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP)


• Supporting banking processes and reviewing daily reports for anomalies


• Replenishing shop and yard areas to company standards


• Supporting promotional activity and visual merchandising plans


• Maintaining high standards of cleanliness and presentation across the site

About You

• Previous experience in retail or operational roles


• Good IT skills and confidence using business systems


• Health & safety awareness and attention to detail


• A proactive, adaptable, and team-focused approach


• Excellent communication skills and a customer-first mindset


• AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable)


• NVQ or equivalent in retail (desirable)

What We Offer

• Scottish Widows contributory pension – company will match up to 5%


• Up to 25% colleague discount in store


• Free parking on site


• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)


• Excellent training and development opportunities


• Plenty of career progression opportunities


• Life Assurance


• Employee Assistance Programme with Retail Trust


• Comprehensive colleague benefits


• Enhanced Family Leave Policies