Operations Team Member

Mole Valley Farmers; Dobwalls; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Pension matching

Employee discount

Free parking

Annual leave pro-rated

Training & development

Career progression

Life Assurance

Employee Assistance Programme

Colleague benefits

Enhanced Family Leave

Job summary

Mole Valley Farmers is seeking an Operations Team Member to support daily store operations, stock integrity, and customer service. The role focuses on maintaining product availability, stock accuracy, and store presentation, working Friday to Sunday for 22.5 hours per week.

You will collaborate with the team to ensure compliance with health & safety, food hygiene, and regulatory standards while supporting promotions and visual merchandising.

Qualifications

• Previous experience in retail or operational roles.
• Good IT skills and confidence using business systems.
• Health & safety awareness and attention to detail.
• A proactive, adaptable, and team-focused approach.
• Excellent communication skills and a customer-first mindset.
• AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable).
• NVQ or equivalent in retail (desirable).

Responsibilities

• Completing stock checks, gap scans, and replenishment picklists accurately and on time.
• Receiving deliveries and investigating discrepancies in orders or invoices.
• Maintaining stock file integrity and supporting inventory accuracy.
• Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP).
• Supporting banking processes and reviewing daily reports for anomalies.
• Replenishing shop and yard areas to company standards.
• Supporting promotional activity and visual merchandising plans.
• Maintaining high standards of cleanliness and presentation across the site.

Skills

Retail experience

IT skills

Health & safety awareness

Team player

Communication skills

Customer-first mindset

AMTRA/BASIS knowledge

FIAS/NOPS knowledge

Education

NVQ in retail

Tools

Retail POS systems

Microsoft Office

Job description

We’re looking for a detail-oriented, proactive, and team-focused individual to join our store as an Operations Team Member. If you enjoy working behind the scenes to keep things running smoothly, take pride in high standards, and want to be part of a business that supports rural communities, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Part-time

Hours of Work: 22.5 Hours per week, working Friday, Saturday and Sunday

As an Operations Team Member, you’ll play a key role in supporting the day-to-day operations of the store, helping to maintain stock accuracy, product availability, and compliance standards. You’ll work closely with the wider team to ensure the store is well-presented, safe, and ready to deliver an excellent customer experience.

Key Responsibilities Include

• Completing stock checks, gap scans, and replenishment picklists accurately and on time
• Receiving deliveries and investigating any discrepancies in orders or invoices
• Maintaining stock file integrity and supporting inventory accuracy
• Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP)
• Supporting banking processes and reviewing daily reports for anomalies
• Replenishing shop and yard areas to company standards
• Supporting promotional activity and visual merchandising plans
• Maintaining high standards of cleanliness and presentation across the site

About You

• Previous experience in retail or operational roles
• Good IT skills and confidence using business systems
• Health & safety awareness and attention to detail
• A proactive, adaptable, and team-focused approach
• Excellent communication skills and a customer-first mindset
• AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable)
• NVQ or equivalent in retail (desirable)

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies