Operations Support Officer

Metanoia Institute; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading educational institution in London is seeking an Operations Support Officer to provide high-quality operational support across various functions. This full-time role involves collaborating with the Head of Operations and assisting with logistical tasks in a dynamic environment. The ideal candidate will have strong problem-solving skills and the ability to thrive in a collaborative setting. The position offers a salary up to £30,000 plus an on-call allowance of £2,000.

Qualifications

• High-quality operational support across various functions.
• Ability to work in a dynamic environment.
• Strong initiative and proactive problem-solving skills.

Responsibilities

• Provide hands-on operational support across estates and facilities.
• Collaborate to deliver logistical support to ensure smooth operations.
• Assist with on-site activities and events as required.

Skills

Operational support

Problem-solving

Team collaboration

Job description

Overview

Operations Support Officer

Reports to: Head of Operations

Business Function/Sub-Function: Operations

Full time – Monday to Friday (on-site)

Location: NCR/GA

Salary: Up to £30,000 plus £2,000 on call allowance

The closing date for this position is 26 September 2025. Interviews are expected to take place around this time. However, the advert may close earlier if a high volume of suitable applications is received.

Role purpose

This role provides high-quality, flexible operational support to the Head of Operations across a wide range of core functions that ensure the smooth and effective running of Metanoia Institute. The postholder will work closely with the Head of Operations to deliver practical, logistical, and systems support in a dynamic environment, with responsibilities spanning estates, IT, facilities, health and safety, inventory, and events.

Responsibilities

• Provide hands-on, practical operational support across estates, IT, facilities, health and safety, inventory, and events.
• Collaborate with the Head of Operations to deliver logistical and systems support to ensure the smooth functioning of a busy academic environment.
• Proactively problem-solve, take initiative, and contribute to a wide range of operational tasks.
• Assist with on-site activities and events as required.

How to apply

To apply, please submit your CV and cover letter to [e-mail]

Equal opportunity and accommodations

Metanoia Institute is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status.

We strive to ensure that individuals with disabilities receive reasonable accommodations to participate in the job application and interview process, perform essential job functions, and access other benefits and privileges of employment. If you require accommodations, please contact us to discuss your individual needs.

We value diversity and are dedicated to creating an environment where all employees can thrive.