Operations Support & MI Specialist

Keoghs LLP; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday

Health Care Plan

Wellbeing Support

Death in Service

Pension 5%/3%

Cycle to Work

Tech Scheme

Season Ticket Loan

Gym Flex

Online Discounts

Gourmet Society

Merlin Tickets Discount

Retail Discounts

Probation Clause

Job summary

Keoghs LLP in Birmingham is seeking an Operational Support Assistant to assist the Legacy team with internal management and efficiency. You will support the Business Unit Director/Deputy with daily operations, MI reporting and system upkeep, with potential duties for the Abuse team as required to ensure profitable delivery.

The role involves setting up new starters, handling internal requests, and ensuring timely distribution of information.

Qualifications

• Minimum educational standard of 5 GCSEs grades 5 or above or A-C or equivalent
• Experience using Excel and Office 365 documents; familiarity with case management systems is desirable
• Strong organisational, communication and multitasking abilities

Responsibilities

• New starter set up in Tracker and internal distribution lists for operational teams
• Internal people change requests and maintenance of holidays/absences
• Use of Power BI to complete internal MI requests and prepare client/lead statistics
• Diary management for Business Unit Director/Deputy Business Unit Director and other stakeholders
• Process expenses requests and gatekeeping of the Legacy New Instruction inbox
• Prepare internal and client MI reports and ensure accuracy of data

Skills

GCSEs

Excel

Office 365

Communication

Organization

Calm under pressure

Attention to detail

Team player

Adaptability

Education

5 GCSEs or equivalent

Tools

Case Management System

Job description

Keoghs LLP in Birmingham is seeking an Operational Support Assistant to assist the Legacy team with internal management and efficiency. You will support the Business Unit Director/Deputy with daily operations, MI reporting and system upkeep, with potential duties for the Abuse team as required to ensure profitable delivery.

The role involves setting up new starters, handling internal requests, and ensuring timely distribution of information.