Operations Support Manager

Cathedral Appointments; Dawlish; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Company pension eligibility up to 10%

Private medical insurance after probab

Job summary

Cathedral Appointments Ltd is recruiting on behalf of a well-established engineering and infrastructure business for an Office and Operations Support Manager on a 12-month fixed term contract to provide maternity cover. Based at the head office in Dawlish, the role covers office management, fleet, compliance, payroll support, and IT coordination.

You will report to the Operations Manager and act as the central point of contact for staff, suppliers and customers.

Qualifications

• Experience as Office Manager or similar broad business support role.
• Strong organisation and prioritisation with competing deadlines.
• Clear, confident communication with colleagues, managers, suppliers and customers.
• Experience handling confidential information and using Microsoft Office.
• Experience in construction, civil engineering, infrastructure or site-based environments is advantageous.
• First Aid trained or willing to obtain training.

Responsibilities

• Manage the day-to-day running of the office and facilities, including maintenance, supplies, deliveries and relationships with suppliers, landlords and contractors.
• Oversee fleet administration, including vehicle hire, lease vehicle allocation, insurance records, incident reporting, driving licence checks and fines.
• Coordinate compliance and health and safety records across offices, yards, vehicles and sites, including security clearance applications and renewals.
• Provide employee support, including holiday records, onboarding requirements and timesheets ahead of payroll deadlines.
• Support marketing and events, including social media and newsletters, case studies, website updates and staff events.
• Act as a link with IT providers for hardware, software and access requests, and contribute to projects and process improvements.

Skills

Office management

Administration

Operations coordination

Microsoft Office

Communication

Fleet management

Tools

Microsoft Office Suite

Job description

Up to £36,000 DOE | 12-Month Fixed Term Contract (Maternity Cover), Full Time, Office Based | Dawlish

Cathedral Appointments is recruiting on behalf of a well-established engineering and infrastructure business for an Office and Operations Support Manager on a 12-month fixed term contract, providing maternity cover. Based at the head office in Dawlish, this is a varied and visible role at the centre of a busy operational business, keeping the office, the people and the practical arrangements behind the work running smoothly. An ideal January 2027 start allows for a planned handover with the current postholder.

The Role

Reporting to the Operations Manager, you will be the dependable point of coordination for employees, suppliers, customers and external providers. This is broader than a traditional Office Manager role, combining office and facilities management with fleet, compliance, employee support, timesheets, marketing and IT coordination. It will suit a practical, organised all-rounder who enjoys ownership and variety, can move calmly between planned administration and urgent operational requests, and never loses sight of the detail.

Responsibilities for the Office and Operations Support Manager:

• Manage the day-to-day running of the office and facilities, including maintenance, repairs, supplies, deliveries and supplier, landlord and contractor relationships.
• Oversee fleet administration, including vehicle hire, lease vehicle allocation, insurance records, incident reporting, driving licence checks and fines.
• Coordinate compliance and health and safety records, including fire equipment servicing across offices, yards, vehicles and sites, and client-site security clearance applications and renewals.
• Provide employee support, including holiday records, onboarding requirements and the coordination of monthly and weekly timesheets ahead of payroll deadlines.
• Support marketing and events activity, including social media and newsletter content, case studies, website updates, branded merchandise and staff events.
• Act as a link with IT providers for hardware, software and access requests, and contribute to administrative projects and process improvements.

Requirements for the Office and Operations Support Manager include:

• Previous experience as an Office Manager, Administration Manager, Operations Coordinator or in a similarly broad business support role.
• Strong organisation and prioritisation skills, with a track record of managing competing deadlines and changing priorities.
• Clear, confident communication with colleagues, managers, suppliers and customers.
• Experience handling confidential information and maintaining accurate records, with a confident command of Microsoft Office.
• Experience in construction, civil engineering, infrastructure or another site-based operational environment would be a real advantage, though strong candidates from comparable settings are welcome.
• First Aid trained, or willing to complete and maintain the training.

Benefits:

• Salary of up to £36,000 DOE.
• 12-month fixed term contract, full time, 42.5 hours per week.
• Company-matched pension of up to 10% after probation.
• Private medical insurance after probation.
• Life assurance at three times salary from day one.
• A planned handover period from January, and broad exposure across several business functions.

Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.