Operations Support & Fleet Coordinator

Naturescot; Stornoway; On-site; GBP 18,000 - 27,000; Full time

Job summary

Naturescot in Scotland seeks an adaptable administrative assistant to join a small team, handling routine tasks within established procedures and under guidance. You will respond to customer enquiries, prepare documentation, arrange meetings, manage office systems, and help with workload planning to meet deadlines. Strong numeracy, literacy, and experience with MS365, Excel and Teams are essential.

This role is based in Uist or Stornoway with occasional travel to other Outer Hebrides offices.

Qualifications

• Demonstrate accuracy with numeracy and literacy skills.
• Written and verbal communication skills are essential.
• Experience working in a role providing administrative support within established procedures.

Responsibilities

• Receive and respond to customer enquiries with timely, courteous service.
• Prepare documentation and information following standard templates.
• Make routine arrangements and bookings, such as meetings and hospitality.
• Operate and maintain day-to-day office systems and equipment.
• Plan and organise workload to ensure deadlines are met and tasks flow smoothly.
• Identify issues and refer to the line manager as needed.
• Carry out vehicle pool management and related inspections if required.
• Perform any other reasonable task as assigned.

Skills

Customer service

Teamwork

Numeracy

Literacy

Planning and organising

Attention to detail

Time management

Communication skills

Education

Standard grades in English and Mathematics

Tools

MS365

MS Excel

MS Teams

Job description

Naturescot in Scotland seeks an adaptable administrative assistant to join a small team, handling routine tasks within established procedures and under guidance. You will respond to customer enquiries, prepare documentation, arrange meetings, manage office systems, and help with workload planning to meet deadlines. Strong numeracy, literacy, and experience with MS365, Excel and Teams are essential.

This role is based in Uist or Stornoway with occasional travel to other Outer Hebrides offices.