Hybrid Operations & Admin Coordinator

NatureScot; Stornoway; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Civil Service Pension

Flexible working

Annual leave 41.5 days

Volunteer leave

Wellbeing programme

Job summary

NatureScot is seeking an Operations Support at 35 hours per week for the West region, based in Stornoway or Uist. The role supports a range of routine administrative tasks within established procedures, with supervision and clear guidance.

Primary duties include handling customer enquiries, preparing documentation, scheduling meetings, and maintaining systems and equipment. Gaelic language is desirable but not essential; eligibility to work in the UK is required.

Qualifications

• Demonstrate accuracy with numeracy and literacy.
• Written and verbal communication skills.
• Experience with standard software packages; MS365 Excel and Teams familiarity.

Responsibilities

• Receive and respond to enquiries from/to customers to provide a timely, courteous, and effective service.
• Prepare documentation/information following standard templates or reports.
• Make routine arrangements and bookings, including meetings and hospitality, with clear instructions.
• Manage day-to-day operation of systems and equipment for tasks.
• Plan and organise workload to meet deadlines and priorities.
• Use discretion to identify and resolve issues; escalate as needed.
• Manage pool vehicles including monthly inspections and servicing.
• Communicate using mobile and SPOT transmitters.
• Other reasonable tasks as required.

Skills

Numeracy

Literacy

Communication skills

Teamwork

Diving Licence

Education

Standard grades in English and Mathematics

Tools

MS365

Excel

MS Teams

Job description

NatureScot is seeking an Operations Support at 35 hours per week for the West region, based in Stornoway or Uist. The role supports a range of routine administrative tasks within established procedures, with supervision and clear guidance.

Primary duties include handling customer enquiries, preparing documentation, scheduling meetings, and maintaining systems and equipment. Gaelic language is desirable but not essential; eligibility to work in the UK is required.