Operations Support Administrator

Ipsum; Sidcup; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Group Pension Plan

Career development & professional qual

Mental health support

Cycle to Work

Discount club

Life assurance

Long service recognition

Enhanced Maternity Pay

Volunteer opportunities

Job summary

Ipsum in Sidcup is seeking an organised Operations Support Administrator to provide key support services across our operational units, helping drive efficiency and maintain high standards. As part of the Group Operational Support Team, you’ll book training, record assets, and manage renewals/recalibrations.

With a proactive mindset, you will communicate across phone, email and Teams, use Microsoft Office daily, and contribute to keeping databases and portals up to date while supporting the team

Qualifications

• Experience providing administrative support in a fast-paced environment.
• Strong customer focus with ability to communicate clearly across channels.
• Proficient in Microsoft Office and related tools; SharePoint knowledge advantageous.

Responsibilities

• Book internal/external training and update company systems
• Record assets such as tools and PPE and manage renewals/recalibrations
• Enter audit/inspection data into systems
• Raise purchase orders to support activities
• Handle shared-service requests (e.g. hotel bookings)
• Manage post, parcels, stock replenishment, and greet visitors
• Scan, print, and upload training and ID documents
• Maintain business and team documentation
• Update databases and company portals
• Support Operations Support team colleagues
• Pursue personal development within the role

Skills

Admin experience

Customer focus

Microsoft Office

Calm under pressure

Communication via phone/email/Teams

Tools

SharePoint

Job description

Operations Support Administrator - Sidcup

What’s in it for you…

• 25 days annual leave plus bank holidays with the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP?and Mental health support & counselling services?
• Cycle to Work scheme?
• Discount club - supermarkets, phone bills, gyms & more!?
• Life assurance cover?
• Long service recognition?
• Enhanced Maternity Pay
• Active local social committees?
• Regular social events?
• Paid volunteering opportunities in your community?

About the role…

As an Operations Support Administrator at Ipsum, you'll provide key support services and ensure compliance across our operational business units, working as part of the Group Operational Support Team to help drive efficiency and maintain high standards.As a Operations Support Administrator you will…

• Book internal/external training and update company systems
• Issue and record tools, PPE, and manage renewals/recalibrations
• Enter audit/inspection data into systems
• Raise purchase orders to support activities
• Action shared-service requests (e.g. hotel bookings)
• Handle post, parcels, stock replenishment, and greet visitors
• Scan, print, and upload training and ID documents
• Maintain business and team documentation
• Update databases and company portals
• Support Operations Support team colleagues
• Pursue personal development within the role

About you…

We are looking for an organised, proactive, and confident communicating across phone, email, and Teams. With admin experience and a strong customer focus, you stay calm under pressure and take pride in making improvements. You’re comfortable using Microsoft Office, and SharePoint knowledge is a plus. Experience in a safety-critical environment would be beneficial.

Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.

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