Operations Supervisor

Ipsum; Dormansland; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Pension plan

Career development

Virtual GP

Mental health support

Cycle to Work

Discount club

Life assurance

Long service recognition

Enhanced Maternity Pay

Volunteer opportunities

Job summary

Ipsum Water is seeking an experienced Operations Supervisor to oversee day-to-day operations across London and the South East. You will manage engineers, technicians, vehicles, plant and equipment, ensuring safe, efficient delivery and excellent customer service.

Reporting to the Project & Planning Managers, you will conduct site audits, monitor performance, support workforce development, and collaborate with clients and stakeholders to ensure successful project delivery.

Responsibilities

• Manage the daily activities of engineers and technicians across multiple sites.
• Oversee vehicles, plant, equipment, and operational issues arising from site activities.
• Monitor team performance against Health & Safety, Quality, and Environmental standards.
• Conduct site inspections and audits to ensure safe systems of work are followed.
• Carry out frontline people management activities including return-to-work interviews and investigations.
• Ensure vehicles, plant, and equipment are maintained and operated correctly.
• Implement and monitor company policies, procedures, and improvement plans.
• Ensure incidents, accidents, and near misses are reported and investigated appropriately.
• Work with management teams to coordinate and plan operational

Job description

Location: Lingfield (covering London and the South East)

Employment type: Full Time

Working Hours: Monday to Friday

What's in it for you...

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job, you're starting a career with real support behind it.

• 20 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more!
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community

About The Role...

Ipsum Water is looking for an experienced Operations Supervisor to support our operations across London and the South East. Reporting to the Project & Planning Managers, you will be responsible for the day-to-day management of engineers, technicians, vehicles, plant, and equipment, ensuring works are delivered safely, efficiently, and to the highest standards of customer service.

This is a key leadership role where you will carry out site audits, monitor operational performance, support workforce development, and work closely with clients and stakeholders to ensure successful project delivery.

As an Operations Supervisor you will…

• Manage the daily activities of engineers and technicians across multiple sites.
• Oversee vehicles, plant, equipment, and operational issues arising from site activities.
• Monitor team performance against Health & Safety, Quality, and Environmental standards.
• Conduct site inspections and audits to ensure safe systems of work are followed.
• Carry out frontline people management activities including return-to-work interviews and investigations.
• Ensure vehicles, plant, and equipment are maintained and operated correctly.
• Implement and monitor company policies, procedures, and improvement plans.
• Ensure incidents, accidents, and near misses are reported and investigated appropriately.
• Work with management teams to coordinate and plan operational

Our commitment to Equal Opportunities...

We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce.

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