Operations Support Administrator

Kulwant Advisory; Birmingham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking an Operations Support Administrator to join their dynamic team. This role offers a unique opportunity to work in a hybrid environment, balancing time between the office and home. You will play a vital role in managing contracts, ensuring customer satisfaction, and collaborating with various departments. This position not only promises a competitive salary but also provides a comprehensive benefits package, including medical insurance and generous leave. If you possess a strong background in finance and excellent organizational skills, this could be the perfect opportunity for you to thrive in a supportive environment.

Benefits

25 days annual leave, increasing to 30 days

Free private medical and dental insurance

Pension scheme

Life assurance: four times annual salary

Maternity, paternity, and adoption leave schemes

Qualifications

• Experience in finance or asset leasing is essential for this role.
• Strong communication and organizational skills are crucial.

Responsibilities

• Manage contract and proposal administration with high professional standards.
• Liaise with departments to ensure accurate customer billing and approvals.

Skills

Finance / Asset Leasing Experience

Effective Communication Skills

Time Management

Customer Service Experience

Flexibility and Adaptability

Organizational Skills

Initiative and Motivation

Job description

Join to apply for the Operations Support Administrator role at Kulwant Advisory.

5 days ago Be among the first 25 applicants.

We are supporting a tech finance company in Birmingham to find an experienced Operations Support Administrator for a hybrid full-time role: 3 days in the Birmingham office and 2 days WFH. This organisation is renowned for designing, financing, and facilitating the digital transformation of large businesses and public organisations.

As the Operations Support Administrator, your responsibilities will include:

1. Contract & Proposal Administration

• Producing documentation for standard and non-standard contracts as requested by sales, ensuring high professional standards.
• Ensuring adherence to procedures for acceptance of deals and obtaining necessary approvals.
• Creating and submitting contract proposals and tracking them through the in-house system.
• Ensuring accurate and prompt customer billing.
• Scanning and storing all signed contracts correctly into the system.
• Logging each deal's contribution program accurately.
• Liaising with the Risk and Refinance department to verify deal accuracy and completeness.

1. Customers & Suppliers

• Managing and controlling customer situations on behalf of sales, keeping relevant personnel informed.
• Checking and approving supplier invoices in line with approval checklists, ensuring data accuracy and contract compliance.
• Obtaining, maintaining, and reviewing invoice approvals before payments.
• Managing the clearance of invoices over 30 days.
• Collaborating with the accounts team to ensure prompt payments and improve inter-department relations.
• Maintaining up-to-date knowledge of all company products.
• Working with all departments to resolve issues and strengthen relations.

1. Key Skills & Experience Required

• Experience in Finance / Asset Leasing.
• Honesty and trustworthiness.
• Flexibility and adaptability.
• Ability to work independently and in a team.
• Efficiency and willingness to learn.
• Effective communication skills.
• Good time management and organizational skills.
• Initiative, motivation, and focus.
• Ability to manage workload effectively.
• Customer service or sales experience.

What They Can Offer:

• Salary: £30,000 - £35,000.
• Office 3 days a week, 2 days WFH (Fixed Office Days: Mon, Tues, Thurs).
• Working hours: 9:00 am to 5:30 pm.
• 25 days annual leave, increasing to 30 days.
• Free private medical and dental insurance, with family options.
• Pension scheme.
• Life assurance: four times annual salary.
• Maternity, paternity, and adoption leave schemes.

Additional Details

• Seniority level: Mid-Senior level.
• Employment type: Contract.
• Job function: Management and Manufacturing.
• Industries: Administrative and Support Services.