Operations Support

TVS SCS; Liverpool City Region; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Support professional to enhance logistics at their Reuse and Support Centre. This role involves managing supply chain processes, ensuring compliance with health and safety regulations, and utilizing data analysis for performance improvements. The ideal candidate will have a strong background in supply chain management and refurbishment processes, along with excellent customer service skills. Join a company that values your contributions and offers excellent career progression opportunities in a supportive environment.

Benefits

Competitive Salary

Pension scheme with life assurance

25 Days Holiday plus Bank Holidays

Holiday buy-back scheme

Enhanced parental leave

Employee Assistance Programme

Cycle to work scheme

Professional Membership and Study Sponsorship

Training pass scheme

Qualifications

• Operational skills relevant for supply chain and refurbishment processes.
• Experience in supply chain and engineering maintenance processes.

Responsibilities

• Manage supply chain support and identify operational improvements.
• Control stock inventory and monitor performance KPIs.

Skills

Knowledge of supply chain processes

Knowledge of Refurbishment processes

Microsoft Excel

Customer service skills

Commercial Awareness

Data analysis

Tools

Microsoft Office

Job description

Operations Support

Purpose:

Assisting in the delivery of operations at the Reuse and Support Centre. The main function of the role is to assist the process of end-to-end Logistics while managing stock levels, processes and systems. Responsibilities include assisting in budget control, performance reporting and project planning of Recycle, Repair, Refurbishment, Resell plans.

Main Duties & Responsibilities:

• Managing the delivery of Supply Chain support to the main business.
• Identifying opportunities to deliver operational improvements across Reuse and Ops support
• Working with internal and external stakeholders to ensure technical support through analysis and diagnosis of maintenance issues from field colleagues.
• Working with the Property Development and Capital Managers on asset replacements plans.
• Using key data analysis to develop leading and lagging measures that directly support the Center and that can be used to demonstrate performance.
• Controlling stock inventory of assets, parts, hardware.
• Using key data analysis to develop leading and lagging budgetary measures that demonstrate to profitability of the Center
• In agreement with the Supply Chain Manager, assist on the implementation of Operations Support Improvement Plans
• Overseeing Health and Safety by ensuring that all workshops and office are safe and compliant with the H&S at Work Act.
• Monitoring that all colleagues adhere to our policies and procedures and have the correct training and tools.
• Working with departments to help support deliver projects across the business.
• Help maintain strong working relationships with suppliers and external resources to ensure delivery of great service.
• Ensuring a consistent approach across processes while identifying opportunities within the department such as budget savings and efficiency initiatives.
• Constantly strive to improve all areas of the department through direct report collaborations.
• Assisting with improvement projects complete with reports and tracking measures.
• Monitors & weekly reporting of Performance KPI

Knowledge, Skills, Qualifications and Experience:

Operational skills relevant for this job:

• Knowledge of supply chain processes
• Knowledge of Refurbishment processes
• Working understanding of Microsoft Office tools, (particularly Excel, )

Experience relevant for this job:

• Previous supply chain experience
• Previous understanding of Engineering and Maintenance processes
• Comfortable working with and analysing large data sets
• Customer service skills
• Commercial Awareness
• Advocate to Continuous improvement

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary and pension scheme with life assurance

25 Days Holiday (plus 8 statutory Bank Holidays)

Holiday buy-back scheme (5 additional days available)

Enhanced parental leave

Employee Assistance Programme supporting wellness with immediate access to:

1. GP consultation and second opinions
2. Mental health support
3. Financial and Legal support
4. Wellbeing and healthy living support

Employee referral scheme with financial reward

Cycle to work scheme

Professional Membership and Study Sponsorship

Pass scheme ( 100 to undertake training of your choice)

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.