Operations Supervisor, Quick Commerce

Amazon; Manchester; On-site; GBP 36,000 - 48,000; Full time

Job summary

Amazon in Manchester (Stockport area) is seeking an Operations Supervisor for Quick Commerce. The role focuses on monitoring on-site workflows, supervising daily tasks, and driving safety and efficiency improvements in a fast-paced, ultra‑fast delivery network.

Candidates should bring experience with data analytics, stakeholder management, and proficient use of Microsoft Office. Visa sponsorship may be available for this full-time 32-hour-per-week position.

Qualifications

• Experience with Microsoft Office suite.
• Advanced proficiency in the local language.
• Relevant experience in data analytics.
• Preferred experience in stakeholder management and operational environments such as logistics, retail, hospitality, or customer service.

Responsibilities

• Measuring and monitoring workflows, tracking performance on-site, and providing essential shift information to frontline management to uphold operational excellence.
• Supporting and training employees to deliver exceptional service while supervising their daily tasks.
• Engaging with the Shift/Area Manager in projects aimed at improving processes, promoting a safe working environment, and enhancing workforce engagement.
• Collaborating with various departments to find solutions to common issues and utilizing data analysis to identify opportunities for optimizing safety, quality, and productivity.
• Participating in the delivery of ultra-fast convenience through a network of small warehouses located in city centers, partnering with last‑mile delivery providers to ensure products reach customers in 30 minutes or less.

Skills

Microsoft Office

Data analytics

Stakeholder management

Logistics operations

Job description

Operations Supervisor, Quick Commerce Overview

Company: Amazon

Location: Manchester (based in Stockport)

Job Type: Full Time

Hours: 32 hours per week

As an Operations Supervisor in Quick Commerce at Amazon, you will play a vital role in ensuring that operations run smoothly, enabling timely processing and dispatch of items to customers.

Your primary responsibilities will include:

• Measuring and monitoring workflows, tracking performance on-site, and providing essential shift information to frontline management to uphold operational excellence.
• Supporting and training employees to deliver exceptional service while supervising their daily tasks.
• Engaging with the Shift/Area Manager in projects aimed at improving processes, promoting a safe working environment, and enhancing workforce engagement.
• Collaborating with various departments to find solutions to common issues and utilizing data analysis to identify opportunities for optimizing safety, quality, and productivity.
• Participating in the delivery of ultra‑fast convenience through a network of small warehouses located in city centers, partnering with last‑mile delivery providers to ensure products reach customers in 30 minutes or less.

To qualify for this role, you should have:

• Experience with the Microsoft Office suite.
• Advanced proficiency in the local language.
• Relevant experience in data analytics.
• Preferred experience in stakeholder management and operational environments such as logistics, retail, hospitality, or customer service.

Amazon is committed to creating a diverse workforce and values the unique contributions of all employees. We encourage applicants from all backgrounds to apply.

Visa sponsorship may be available.