Operations Supervisor

Levi Strauss; Greater Manchester; On-site; GBP 28,000 - 34,000; Full time

Job summary

Levi Strauss & Co. at Trafford Centre in Manchester is seeking a Store Supervisor who will drive performance and deliver an exceptional customer journey.

You will deputise for the management team, support daily operations, and coach a small team to meet sales targets and KPI goals. The ideal candidate has a passion for the Levi brand, strong leadership and customer service experience, and a track record of developing teams in a retail environment.

Qualifications

• Excellent customer service and communication skills required.
• Proven leadership experience and ability to develop a team.
• Experience driving KPIs and sales targets in retail.

Responsibilities

• Support and deputise for the management team in delivering KPI’s and profit opportunities.
• Implement daily and weekly sales targets for the store team.
• Monitor KPIs and team performance through reports and updates to management.
• Assist with stock management, payroll, admin and rota duties.
• Enhance the customer journey with 1-2-1 service and put the customer first.
• Inspire, motivate and develop the team through coaching and product knowledge.

Skills

Customer service

Team leadership

KPI tracking

Retail operations

Stock management

Payroll

Training coaching

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.Key parts of the role:Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunitiesImplement individual, daily and weekly sales targets for the store team to improve store performanceMonitor KPIs and teams performance through running reports and updating the management teamAssist with store operations such as stock management, payroll, admin and rotaAssist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes firstInspire, motivate and develop the team through training, coaching and product knowledgeOur ideal candidate:Passionate about the brand and living our valuesStrong customer service skills and experience in efficiently managing a teamA good track record of developing and growing your teamExperience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operationsAs part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today!LOCATIONTrafford Center, Manchester, United KingdomFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.