Visual Merchandiser / Key Holder / Full Time

Levi Strauss; Greater Manchester; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Employee discount

Uniform provided

Paid time off

Job summary

Levi Strauss & Co is hiring a Keyholder at the Trafford Centre in Manchester. You will lead store floor activities, deliver unforgettable customer service, and help run daily operations and stock processes to ensure brand standards are met.

You will motivate the team to hit KPIs, open/close procedures, and support management in delivering a seamless shopping experience. The role is full‑time with opportunities for growth within LS&Co.

Qualifications

• Retail experience with responsibility for sales targets and KPIs.
• Strong customer service skills with a proactive approach.
• Ability to lead and support a team on the shop floor.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Deliver exceptional customer service by leading from the front.
• Support store management with daily tasks and floor leadership.
• Maintain high visual merchandising and brand presentation standards.
• Coach team members on product knowledge and styling.
• Assist with deliveries, stock organisation, and stockroom standards.
• Foster a positive, inclusive, high‑performing team environment.

Skills

Team leadership

Customer service

KPIs and targets

Store operations

Brand representation

Decision making

Flexibility

Job description

About UsLevi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit – and your future – at LS&Co.What You’ll Be DoingAs a Keyholder, you play a critical role in bringing the Levi’s brand to life on the shop floor. You’ll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts – including opening and closing when management are not present.Here’s how you’ll make it happen:Delivering exceptional customer service by leading from the front and living our brand valuesActing as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIsTaking responsibility for store operations during key trading hours, including opening and closing proceduresSupporting the Store Management team with daily tasks, floor leadership, and operational dutiesEnsuring high visual merchandising and brand presentation standards are maintained at all timesCoaching team members on product knowledge, styling, and customer experienceAssisting with deliveries, stock organisation, and stockroom standardsHelping to create a positive, inclusive, and high‑performing team environmentWhat You’ll BringA passion for the Levi’s brand and a strong alignment with our valuesPrevious experience working in a retail environment with responsibility for sales targets and KPIsConfidence leading and supporting a team on the shop floorStrong customer service skills with a proactive, solution‑focused mindsetThe ability to take ownership, make decisions, and remain calm in a fast‑paced environmentA collaborative approach and willingness to support store management where neededFlexibility to work evenings, weekends, and bank holidaysWhat’s in It for YouCompetitive pay, with performance-based incentives where applicableGenerous employee discount and uniform support to help you represent Levi’s with confidencePaid time off and public holidays in line with local legislationAccess to wellbeing support, including mental health resources and employee assistance programmesOngoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.The chance to be part of a purpose-driven, inclusive brand that celebrates individuality and supports communitiesBenefits and reward offerings may vary by country and are aligned with local market practices.LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.LOCATIONTrafford Center, Manchester, United KingdomTIME TYPEFull timeCurrent LS&Co Employees, apply via your Workday account.