Supervisor

Levi Strauss; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Job summary

Levi Strauss & Co. on Regent Street in London is seeking a Store Supervisor to lead daily operations, support the management team, and drive a customer-focused shopping experience that reflects our brand values.

You will supervise and develop the team, monitor KPI performance, oversee stock, payroll and rota administration, and deliver exceptional 1-2-1 service in a fast-paced retail environment. Join an iconic brand that celebrates ideas and change, where you can grow as a leader within an

Qualifications

• Passionate about the Levi's brand and values.
• Strong customer service and team management experience.
• Proven track record of developing and growing a team.
• Experience driving KPIs and sales targets in retail.

Responsibilities

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities.
• Implement individual, daily and weekly sales targets for the store team to improve store performance.
• Monitor KPIs and teams performance through running reports and updating the management team.
• Assist with store operations such as stock management, payroll, admin and rota.
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Skills

Customer service

Team management

Coaching & development

KPI & sales targets

Store operations

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and, experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs, and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

LOCATIONRegent Street, London, United KingdomFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, SummaryLocation: LS LONDON REGENT STREET, London, United KingdomType: Full time