Operations Supervisor

ROSE & YOUNG RECRUITMENT LTD; Corby; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Salary £38k-£42k

Company pension

25 days leave + holidays

Training & development

Career progression

Job summary

ROSE & YOUNG RECRUITMENT LTD is seeking an Operations Supervisor in Corby to lead daily manufacturing operations and the sales desk. This hands-on leadership role oversees production and sales teams (10–15 people), ensuring safe, efficient work that meets high customer standards.

You will report to the Operations Director, drive improvement initiatives, and coordinate priorities to align with business objectives. Strong leadership, planning, and ERP/MRP experience are essential.

Qualifications

• Must have previous supervisory experience in manufacturing or engineering.
• Strong communication and people management skills.
• Ability to plan, organise and prioritise workloads.
• Hands-on problem solving and decision making.
• Commitment to continuous improvement and operational excellence.
• Proficient in Microsoft Office and production systems.
• Ability to build strong cross-department relationships.

Responsibilities

• Support the Operations Director in the day-to-day management of manufacturing operations and the sales desk.
• Lead, motivate and develop production and sales desk teams, promoting a positive, collaborative and accountable working culture.
• Plan and prioritise workloads to ensure production schedules, customer orders and sales desk activities are completed efficiently and on time.
• Ensure the sales desk delivers excellent customer service by supporting the team to meet agreed response times for enquiries, quotations, order processing and complaint resolution.
• Monitor sales desk performance, identifying opportunities to improve responsiveness, communication, accuracy and the overall customer experience.
• Identify and implement continuous improvement initiatives across manufacturing operations to improve productivity, quality, efficiency, workflow and workplace organisation.
• Lead continuous improvement activities within the sales desk, streamlining order processing, reducing administrative waste, improving communication and ensuring customers receive timely, accurate responses throughout their experience.
• Offer effective communication between production, the sales desk and other departments to maintain operational performance.
• Provide regular feedback to the Operations Director on team performance, operational issues and improvement opportunities.

Skills

Supervisory experience

People management

Workload planning

Problem solving

Continuous improvement

MS Office / production systems

ERP/MRP systems

Lean manufacturing

Team leadership

Job description

Operations Supervisor, Corby

Hours: Monday-Thursday 08:00-17:00 / Friday 08:00-16:00 (39hrs)

Salary: £38,000–£42,000 per annum (depending on experience)

Our client is a world‑leading manufacturer, recognised internationally for innovation, quality, and engineering excellence. They are looking for an enthusiastic and capable Operations Supervisor to help lead their daily operations and support the continued growth and improvement of their business.

Job Description

Reporting into the Operations Director, supporting the day‑to‑day running of our client’s manufacturing operation and sales desk.

Responsible for setting the strategic direction and ensuring daily activities are delivered efficiently, priorities are coordinated, and teams are supported to achieve operational objectives. This hands‑on leadership role oversees the production team and sales desk staff (10‑15 people), ensuring work is completed safely, efficiently, and to the high standards our customers expect.

Key Responsibilities

• Support the Operations Director in the day‑to‑day management of manufacturing operations and the sales desk.
• Lead, motivate and develop production and sales desk teams, promoting a positive, collaborative and accountable working culture.
• Plan and prioritise workloads to ensure production schedules, customer orders and sales desk activities are completed efficiently and on time.
• Ensure the sales desk delivers excellent customer service by supporting the team to meet agreed response times for enquiries, quotations, order processing and complaint resolution.
• Monitor sales desk performance, identifying opportunities to improve responsiveness, communication, accuracy and the overall customer experience.
• Identify and implement continuous improvement initiatives across manufacturing operations to improve productivity, quality, efficiency, workflow and workplace organisation.
• Lead continuous improvement activities within the sales desk, streamlining order processing, reducing administrative waste, improving communication and ensuring customers receive timely, accurate responses throughout their experience.
• Offer effective communication between production, the sales desk and other departments to maintain operational performance.
• Provide regular feedback to the Operations Director on team performance, operational issues and improvement opportunities.

About You

You will be an organised, positive and proactive leader who enjoys working with people and improving the way a business operates.

Skills required

• Previous supervisory or team leadership experience within a manufacturing or engineering environment.
• Strong people management and communication skills.
• The ability to plan, organise and prioritise workloads effectively.
• A practical approach to problem solving and decision making.
• A passion for continuous improvement and operational excellence.
• Confidence using Microsoft Office and business or production systems.
• The ability to build strong working relationships across all areas of the business.
• A hands‑on attitude and willingness to lead by example.

Desirable

• Experience working within a manufacturing environment.
• Experience of Lean Manufacturing, 5S, Kaizen or other continuous improvement methodologies.
• Experience using ERP/MRP systems.
• Health & Safety or supervisory qualifications.

What We Offer

• Competitive salary of £38,000–£42,000, depending on experience.
• Company pension scheme.
• 25 days' annual leave plus bank holidays.
• Ongoing training and professional development.
• The opportunity to influence and improve how the business operates.
• The opportunity to progress your career as the business continues to grow.