Operations Supervisor Corby circa £40000 - £43000 per annum Plus Benefits Ref: 0869

Rose & Young Recruitment Ltd; Corby; Hybrid; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Company pension scheme

25 days' annual leave + bank holidays

Training & development

Career progression opportunities

Job summary

Rose & Young Recruitment Ltd is recruiting an Operations Supervisor for a world-leading manufacturer in Corby. The role leads Production/Machine Shop and Sales Administration teams, directing daily operations and driving improvements while ensuring safety and quality.

Reporting to the Operations Director, you will plan workloads, monitor performance, and implement continuous improvement initiatives across manufacturing and order processing, collaborating with other departments to achieve

Qualifications

• Previous supervisory or team leadership experience within a manufacturing or engineering environment.
• A strong track record in people management and communication.
• Ability to plan, organise and prioritise workloads effectively.
• A practical approach to problem solving and decision making.
• A passion for continuous improvement and operational excellence.
• Experience using ERP/MRP systems.

Responsibilities

• Support the Operations Director in the day-to-day management of manufacturing Operations and the Sales Administration team.
• Lead, motivate and develop Production and Sales Administration, fostering a positive, collaborative culture.
• Plan workloads to ensure production schedules, customer orders and Sales Desk activities are completed on time.
• Ensure the Sales Desk delivers excellent customer service by meeting response times for inquiries, quotations and orders.
• Monitor Sales Desk performance and identify opportunities to improve responsiveness and accuracy.
• Identify and implement continuous improvement initiatives to boost productivity, quality and efficiency.
• Communicate effectively between Production, Sales Administration and other departments to maintain performance.
• Provide regular feedback on team performance and improvement opportunities.

Skills

Leadership

People management

Prioritisation

Continuous improvement

Problem solving

Tools

ERP/MRP systems

Microsoft Office

Job description

Hours: Monday-Thursday 08:00-17:00 / Friday 08:00-16:00 (39hrs)
Salary: £40,000–£43,000 per annum (depending on experience)

Our client is a world-leading manufacturer, recognisedinternationally for innovation, quality, and engineering excellence. They arelooking for an enthusiastic and capable Operations Supervisor to help lead theirdaily operations and support the continued growth and improvement of theirbusiness.

Job Description

Reporting to the Operations Director, supporting theday-to-day running of our client's manufacturing Operations and Sales AdministrationTeam.

Responsible for setting the strategic direction, youwill be ensuring daily activities are delivered efficiently, priorities arecoordinated, and teams are supported to achieve operational objectives.

This is a hands-on leadership role, leadingthe Production/Machine Shop (12 employees) and 2 Sales Administrators(14 staff across both areas), ensuring work is completed safely,efficiently and to the high standards our customers expect. Working closelywith the Operations Director to implement improvements, develop employees anddrive operational excellence across both manufacturing and customer orderprocessing.

Key Responsibilities

Supporting the Operations Director in the day-to-daymanagement of manufacturing Operations and the Sales Administration team.

Lead, motivate and develop Production and SalesAdministration, promoting a positive, collaborative and accountable workingculture.

Plan and prioritise workloads to ensure productionschedules, customer orders and Sales Desk activities are completed efficientlyand on time.

Ensure the Sales Desk delivers excellent customerservice by supporting the team to meet agreed response times for customerenquiries, quotations, order processing and complaint resolution.

Monitor Internal Sales Desk performance, identifyingopportunities to improve responsiveness, communication, accuracy and theoverall customer experience.

Identify and implement continuous improvementinitiatives across manufacturing operations to improve productivity, quality,efficiency, workflow and workplace organisation.

Lead continuous improvement activities within the SalesAdministration, streamlining order processing, reducing administrative waste,improving communication and ensuring customers receive timely, accurateresponses throughout their experience.

Offer effective communication between Production, theSales Administration and other departments to maintain operational performance.

Provide regular feedback to the Operations Director onteam performance, operational issues and improvement opportunities.

About You

You will be an organised, positive and proactiveleader who enjoys working with people and improving the way a businessoperates.

Skills required:

Previous supervisory or teamleadership experience within a manufacturing or engineering environment.

Strongpeople management and communication skills.

Theability to plan, organise and prioritise workloads effectively.

Apractical approach to problem solving and decision making.

Apassion for continuous improvement and operational excellence.

Confidenceusing Microsoft Office and business or production systems.

Theability to build strong working relationships across all areas of the business.

Ahands-on attitude and willingness to lead by example.

Experience working within an manufacturing environment.

Experienceof Lean Manufacturing, 5S, Kaizen or other continuous improvementmethodologies.

Experienceusing ERP/MRP systems.

Implementationof QMS systems

Health& Safety or supervisory qualifications.

What We Offer

• Competitive salary of £40,000– £43,000, depending on experience.
• Company pension scheme.
• 25 days' annual leave plus bank holidays.
• Ongoing training and professional development.
• The opportunity to influence and improve how the business operates.
• The opportunity to progress your career as the business continues to grow.