Operations & Stakeholder Support Coordinator

Staffordshire County Council; Hempstalls; On-site; GBP 21,000 - 27,000; Part time

Job summary

Staffordshire County Council is seeking casual Business Support Coordinators to work flexibly across designated bases. You will provide essential business support to Service Managers and the Provider Services management team, ensuring accurate records, effective referrals, and timely reporting.

The role emphasises confidentiality, customer service, and the ability to work with colleagues across learning disabilities and autism services, while maintaining flexible hours and meeting deadlines.

Qualifications

• NVQ Level 3 in Business Administration or equivalent experience.
• Knowledge of GDPR and confidentiality.
• Understanding of budgets, budget management and financial management including handling cash.

Responsibilities

• Provide business support and administrative oversight to ensure performance across operations.
• Support Service Managers and permanent Business Support Coordinators.
• Liaise with external partners and stakeholders to maintain communication.
• Assist with service referrals and ensure effective record keeping and referrals tracking.
• Handle financial transactions in accordance with Financial Regulations using the County Council's Finance and Procurement System.
• Use technology and systems to monitor and report operational demands to the Service Manager.
• Undertake data collection, analysis, and reporting with up-to-date information and recommendations.
• Liaise with suppliers/contractors to address quality, performance, or contract issues.
• Provide admin support to Provider Services management and prepare reports for meetings.
• Maintain paper and electronic records and related systems, including statistics and input/retrieval of data.

Skills

Written & verbal communication

Customer service

Problem-solving

Organisation & time management

Initiative

Teamwork

Education

NVQ Level 3 in Business Administration

Tools

Finance and Procurement System

Job description

Staffordshire County Council is seeking casual Business Support Coordinators to work flexibly across designated bases. You will provide essential business support to Service Managers and the Provider Services management team, ensuring accurate records, effective referrals, and timely reporting.

The role emphasises confidentiality, customer service, and the ability to work with colleagues across learning disabilities and autism services, while maintaining flexible hours and meeting deadlines.