Business Support Coordinator (Casual)

Staffordshire County Council; Newcastle-under-Lyme; On-site; GBP 18,000 - 24,000; Part time

Job summary

Staffordshire County Council is seeking a casual Business Support Coordinator to provide business support and administrative oversight to ensure performance across operations and the delivery of high-quality care.

You will assist Service Managers and permanent Business Support Coordinators with budget monitoring, auditing, purchasing, HR processes, reporting, records management and fleet management. This role requires flexible, independent work and strong communication.

Qualifications

• NVQ Level 3 in Business Administration or equivalent experience.
• Knowledge of GDPR and confidentiality.
• Understanding budgets and financial management including cash handling.

Responsibilities

• Support Service Managers and permanent Coordinators with budget monitoring and reporting.
• Liaise with external partners to maintain communication and relationship management.
• Manage financial transactions in line with Financial Regulations and use the Finance and Procurement System.
• Use systems to monitor operational demands and report to the Service Manager.
• Collate data and draft reports for Provider Services meetings.
• Maintain records (paper and electronic) and prepare documentation as required.
• Support purchasing, HR processes, training coordination and fleet management.

Skills

Budget monitoring

Stakeholder liaison

Data analysis

Report writing

Communication

Education

NVQ Level 3 in Business Administration or equivalent

Tools

Finance System

Job description

Working flexibly across designated bases, you will provide business support and administrative oversight to ensure performance across operations and the delivery of excellent care and support.

The role will involve supporting the management and permanent Business Support Coordinators with budget monitoring, premise management, auditing, training coordination, purchasing, human resources processes, reporting, records management, and fleet management.

Main Responsibilities

Supporting the Service Managers and permanent Business Support Coordinators, casual Business Support Coordinators will assist with:

• Liaising with external partners and key stakeholders to maintain communication on behalf of the service and contribute to relationship management.
• Support with service referrals as directed to ensure effective record keeping and to enable referrals to be tracked and managed.
• Responsible for financial transactions in accordance with the Financial Regulations including authorisation through the County Council’s Finance and Procurement System.
• Use technology and systems effectively to monitor and understand operational demands and report to the Service Manager.
• Undertake research, collate, and analyse data, prepare, and draft reports, as requested and/or on a cyclical basis in a suitable format, with accurate up to date information, using statistical analysis and data interrogation to include recommendations.
• Liaise with suppliers and contractors to address quality, performance, or contract management issues.
• Provide business and administrative support to the Provider Services management team as directed.
• Collate data, format documents, and provide reports for Provider Services meetings as directed.
• Contribute to the production of a range of documents.
• Maintain records, both paper and electronic, and implement related systems, including maintaining statistics, including computer-based information systems for input and retrieval of data. Use of office e-mails and intranet/internet facilities.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Qualifications in Business Administration such as NVQ Level 3 or equivalent experience.
• Knowledge and Experience of legislation, policies, GDPR and confidentiality.
• Understanding and Knowledge of budgets, budget management and financial management. This includes experience and confident in handling cash and being financially responsible and accountable.
• Able to demonstrate a commitment to the values and ethos of Provider Services and own continuous professional development. The candidate should have excellent written and verbal communication skills.
• Able to demonstrate the ability to take initiative and work unsupervised, customer service and problem-solving skills.
• Able to demonstrate an enthusiastic approach with working with people with learning disabilities, autism and strong commitment to our values.
• Exhibit the ability to work flexibly and respond positively to change, and the ability to work to deadlines, being able to work alone or alongside others.

As a casual employee, there is a requirement to be flexible.

Interviews will be held: Week commencing 26th October 2026 at Willow Brook (114 Douglas Road) Respite.

If you would like to discuss this position, please contact Sam Dickinson [e-mail] (Assistant Service Manager).

Please note that this role will require an enhanced DBS check and a pre-employment health assessment as part of the onboarding process.

This role is regulated by CQC, and it is a requirement that we obtain FULL employment history, from leaving secondary school. Please note should you be invited to interview for this role, this information will be required.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.