Operations Specialist - Asset Finance

Metro Bank (UK); Guildford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking bank that values its people and fosters a culture of inclusivity and respect. In this role, you will be pivotal in ensuring the accuracy of asset finance deals, contributing to a seamless payment process. You will work closely with various stakeholders to build relationships and enhance customer satisfaction. With a commitment to your professional growth, the bank offers extensive training and internal promotion opportunities. Embrace a hybrid working model that supports your work-life balance while being part of a diverse team that thrives on collaboration and excellence.

Benefits

Generous Holiday Allowance

Attractive Pension Scheme

Healthcare Benefits

Life Assurance

Colleague Discounts

Qualifications

• Experience in checking and processing asset finance deals.
• Good understanding of the UK Asset Finance market and associated risks.

Responsibilities

• Act as part of the final audit check on the deal before payout.
• Ensure accuracy in processing payments to suppliers and brokers.

Skills

Asset Finance Understanding

Deal Processing

Risk Management

Stakeholder Relationship Building

Customer Service

Job description

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen, and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

This role requires being office-based in Guildford twice per week.

What You Will Do

1. Act as part of the final audit check on the deal before completion of payout.
2. Work to find solutions for non-standard deals that enable the successful completion of a file without increasing our risk.
3. Check files and ensure that all procedures and requirements associated with the payment of deals are fully met.
4. Create fans of customers, introducers, and colleagues by efficiently processing deals to a high level of payout accuracy from “sales support” through to “pay out”.
5. Ensure all files are accurate to maximize an efficient process of payments to Suppliers and Broker’s commissions.
6. Input and activate agreements into the IT platform.
7. Perform ad-hoc general duties associated with the business in an accurate and timely manner, in accordance with existing procedures.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues, and Metro Bank, and have the ability to call out any concerns.

What You Will Need

1. Good understanding of asset finance.
2. Experience in checking, processing, and paying out asset finance deals.
3. Knowledge of the industry standard documentation and the various associated risks.
4. Understanding of the UK Asset Finance market.
5. Ability to build relationships with a wide range of stakeholders.
6. Be efficient, highly accurate, and committed to delivering excellent customer service.
7. Understand the risks associated with your job and what that means for you, Metro Bank, and all our stakeholders.

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts.
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We support work-life balance, offering most roles the opportunity for hybrid working tailored around your role and home life, wherever possible.

Diverse teams really are the best teams. We understand that candidates (especially women, as research shows) may be hesitant to apply unless they meet every requirement. We also recognize that ‘normal’ office hours aren’t always feasible, and while we can’t accommodate every flexible working request, we are open to discussions. If you’re excited about working with us and believe you can do much of what we’re looking for but aren’t sure if you meet all criteria, why not give it a try? Please note, we may close the job earlier if we receive an overwhelming number of applications. Good luck!