Operations Shift Manager , AMZL

Amazon; Sheffield; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an experienced Operations Shift Manager to lead teams at their Delivery Station. This role is crucial for ensuring efficient delivery processes, maintaining safety standards, and driving continuous improvement initiatives. The ideal candidate will possess strong management experience and problem-solving skills, thriving in a dynamic environment. Join a company that values diversity and inclusion, and make a significant impact on customer satisfaction while working in a supportive and innovative atmosphere.

Qualifications

• Experience in Operations or Supply Chain/Logistics is essential.
• Strong leadership and relationship-building skills are required.

Responsibilities

• Lead and develop a team of associates ensuring smooth operations.
• Collaborate with support teams to meet business objectives.

Skills

Operations Management

Supply Chain Logistics

Problem Solving

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Tools

Lean Methodologies

Kaizen Methodologies

Job description

Job ID: 2969713 | Amazon Commercial Services Pty Ltd

Here at Amazon, we are currently seeking an experienced Operations Shift Manager to join our team at the Delivery Station in Mulgrave, Melbourne. This role is vital in leading our associates and ensuring the smooth operation of our delivery processes.

Key Responsibilities

1. Lead and develop a team of Amazon associates.
2. Maintain health and safety standards and promote a safety culture on-site.
3. Collaborate with support teams such as Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives.
4. Identify and lead process improvement initiatives using Lean tools.
5. Perform physical tasks including pushing, pulling, squatting, bending, and reaching with varying weights.

A Day in the Life

As an inspiring leader within our Delivery Stations, you will work to improve delivery process efficiency, ensuring customer orders are delivered quickly, accurately, and cost-effectively. You will oversee workflows and ensure customer expectations are met or exceeded.

Basic Qualifications

• Experience in Operations, Supply Chain/Logistics, or a related field.
• Management experience with sizable teams, demonstrating motivation and relationship-building skills.
• Strong problem-solving and analytical abilities, including conducting Dive Deep analyses.
• Excellent verbal and written communication skills.
• Experience with performance metrics and process improvements.
• Flexibility to work various shifts, including weekends, nights, and holidays.
• Legal authorization to work in Australia without sponsorship.

Preferred Qualifications

• Bachelor's Degree or relevant Amazon experience.
• Ability to manage ambiguity and thrive in a fast-paced environment.
• Experience with planning, performance metrics, process improvement, and Lean or Kaizen methodologies.

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of land across Australia and pays respect to their elders past and present.

Amazon is an equal opportunity employer committed to diversity and inclusion. For workplace accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.