Operations Shift Manager - , AMZL

Amazon; Leeds; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Shift Manager to lead a dynamic team within their Delivery Station. This role is pivotal in ensuring that customer orders are delivered efficiently and effectively. As a leader, you will inspire your team, maintain high safety and quality standards, and collaborate with various support teams to achieve business objectives. If you have a passion for mentoring and a knack for problem-solving in a fast-paced environment, this opportunity is perfect for you. Join a company that values diversity and inclusion, and make a significant impact on customer satisfaction and operational excellence.

Qualifications

• Experience in Operations, Supply Chain/Logistics, or related field.
• Strong leadership skills with experience managing sizable teams.

Responsibilities

• Lead and develop a team of associates while maintaining safety standards.
• Identify and lead process improvement initiatives.

Skills

Leadership

Problem-solving

Communication

Team Management

Analytical Skills

Education

Bachelor's Degree

Relevant Experience

Tools

Lean Tools

Performance Metrics

Job description

Job ID: 2870626 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking for experienced Operations Shift Manager to join the business and play a critical role in leading our team of associates within our Delivery Station at Mulgrave, Melbourne.

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Key job responsibilities

1. Leading and developing a team of Amazon associates
2. Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
3. Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
4. Proactively identifying and leading process improvement initiatives and Lean tools
5. You'll need to push, pull, squat, bend, and reach varying weights.

A day in the life

You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

BASIC QUALIFICATIONS

1. Working experience in Operations, Supply Chain/Logistics, or a related field
2. Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships
3. Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
4. Excellent communication skills, both verbal and written
5. Experience with performance metrics and process improvement
6. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
7. Authorized to work in Australia without sponsorship

PREFERRED QUALIFICATIONS

1. Bachelor's Degree or Relevant Amazon Experience
2. You’re competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment
3. You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies

IDE statement

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.