Operations Shift Manager

Okarno; Nottingham; On-site; GBP 34,000 - 48,000; Full time

Job summary

Okarno is seeking an Operations Shift Manager to lead the afternoon shift of our warehouse operations in the Nottingham area. You will be responsible for safety, service, quality and productivity, and you will drive performance across frontline teams and Area Supervisors.

This is a key leadership role requiring decisions under pressure, planning resources and delivering continuous improvement in a fast-paced environment.

Qualifications

• Proven experience leading teams within a warehouse, logistics or distribution environment.
• Strong understanding of warehouse operations, labour planning, workflow management and KPIs.
• Commitment to health and safety and ability to maintain high standards across the operation.

Responsibilities

• Lead and manage afternoon shift operations, ensuring safety, quality, service and productivity targets are achieved.
• Coach and develop Area Supervisors and frontline teams, providing clear direction and feedback.
• Plan and optimise shift resources, including labour deployment and workflow priorities.
• Monitor performance data and identify improvement opportunities; act to resolve challenges.
• Collaborate with internal teams and transport partners to ensure smooth communication and excellent customer service.

Skills

Team leadership

Warehouse operations

Labour planning

Operational KPIs

Health & safety

Communication

Job description

At Okarno, we are looking for an Operations Shift Manager to join our Operations team, leading our afternoon shift and ensuring we deliver safe, efficient and high-performing warehouse operations for our customers.

This is a key leadership role within our warehouse operation, where you will have ownership of shift performance, leading and developing our front-line teams to achieve operational targets. Working closely with Area Supervisors, warehouse colleagues, transport partners and wider stakeholders, you will play an important role in driving safety, service, productivity and continuous improvement across the operation.

This role is ideal for an experienced warehouse or logistics leader who enjoys working in a fast-paced environment, making decisions, solving problems and supporting teams to perform at their best. As this role is dedicated to our afternoon shift, you will need to be comfortable working these hours consistently.

Working hours are Monday – Thursday: 14:00 – 22:00 and Friday: 13:00 – 20:00

What we’re looking for:

• Proven experience leading teams within a warehouse, logistics or distribution environment, with the confidence to manage operational performance and people outcomes.
• Strong understanding of warehouse operations, including labour planning, workflow management, service delivery and operational KPIs.
• A strong commitment to health and safety, with the ability to identify risks, make decisions and maintain high standards across the operation.
• Excellent communication and leadership skills, with experience coaching, developing and supporting team members to achieve their potential.
• A proactive and solutions-focused approach, with the ability to make decisions under pressure and drive continuous improvement.

What you will be doing:

• Leading and managing afternoon shift operations, ensuring safety, quality, service and productivity targets are achieved.
• Managing and supporting Area Supervisors, providing clear direction, coaching and feedback to build capability and accountability.
• Planning and optimising shift resources, including labour deployment, workflow priorities and operational activities.
• Monitoring performance data, identifying improvement opportunities and taking action to resolve operational challenges.
• Working closely with internal teams and transport partners to ensure smooth communication, effective problem-solving and excellent customer service.

Are Okarno and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of ‘Making the World a Better Home’. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments, and we’ll happily discuss any requirements you may have for this role. Whilst we can’t promise to meet every request when we’re recruiting, we do promise to listen.

If you match our criteria, we will be in touch to discuss your application further.