Operations & project coordinator

Grosvenor Cleaning; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Grosvenor Cleaning is seeking a proactive operations-focused role in London to work directly with the director. You will own live projects end-to-end and help improve how information moves around the business.

You will coordinate day-to-day directives so the right people have the right information at the right time, and support marketing and client-facing projects as they land. This is a fast-paced small team with real clients and growth potential.

Qualifications

• Take initiative to identify tasks and act without prompting.
• Strong, clear communication across WhatsApp, email and in person.
• Ability to manage multiple projects without dropping details.
• Comfortable in a flat, fast-paced small-business setting.

Responsibilities

• Own live projects end-to-end.
• Help coordinate day-to-day operational directives so the right people have the right information at the right time.
• Support marketing and client-facing projects when they land.

Skills

Proactive

Clear communication

Multi-project management

Small-team environment

Job description

Grosvenor Cleaning runs housekeeping and linen services for short-let property management clients across London. Small team, real clients, growing fast. This role sits directly beside the director — picking up operational projects, fixing how information moves around the business, and seeing things through without needing to be chased.

What you’ll actually do

• Own live projects end-to-end
• Help coordinate day-to-day operational directives so the right people have the right information at the right time
• Support marketing and client-facing projects when they land

Who we’re looking for

• You see something that needs doing and you do it — you don’t wait to be asked
• Strong, clear communicator across WhatsApp, email, and in person
• Organised enough to run multiple projects at once without dropping anything
• Comfortable in a small business where the structure is flat and the pace is real