Operations & Growth Coordinator

Hoxton; Manchester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Hoxton in Manchester is seeking a smart, organised operator to hold the operational backbone of the business day to day. You’ll work closely with the senior team, with real ownership of how the business runs, including diary, travel, onboarding new clients and supporting the Principal. You’ll also help with finance admin, paperwork, marketing and events.

You’ll take ownership, spot what needs doing, and grow into more responsibility as the business scales. This is hands-on work with real impact.

Qualifications

• You’re bright and you learn quickly.
• You’re organised; you track details and deadlines.
• You have good judgement and know what’s urgent.
• You’re resourceful and finish what you start.
• You write well; emails and messages land.
• You have good taste, especially in client-facing work.
• You’re confident with technology and AI tools.
• You’re good with people and discreet with sensitive info.

Responsibilities

• Run day-to-day operational backbone and keep internal systems up to date.
• Support the Principal with diary, travel, expenses and scheduling.
• Coordinate client engagements and onboarding end-to-end.
• Help run client onboarding workflow from paperwork to go-live.
• Manage and produce client and internal paperwork and templates.
• Support finance admin, invoicing, supplier setup and records.
• Coordinate client communications and follow-ups.
• Help run marketing and social activity and events.
• Build and maintain systems, templates and processes.
• Bring ideas and identify smoother ways to work.
• Take on additional work beyond the role when needed.

Skills

Organised

Proactive

Commercial awareness

Discretion

Written communication

People skills

Tech savvy

Problem solving

Job description

Hoxton in Manchester is seeking a smart, organised operator to hold the operational backbone of the business day to day. You’ll work closely with the senior team, with real ownership of how the business runs, including diary, travel, onboarding new clients and supporting the Principal. You’ll also help with finance admin, paperwork, marketing and events.

You’ll take ownership, spot what needs doing, and grow into more responsibility as the business scales. This is hands-on work with real impact.