Operations & Client Coordinator

FreshOps Limited; Cambridge; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Supportive entrepreneurial environment

Opportunity to shape consultancy operations

Exposure to diverse industries

Job summary

A growing consultancy is seeking an Operations & Client Executive to manage client relationships and streamline internal operations. The role involves project coordination, finance assistance, and using AI tools. Ideal for those with 1–4 years in operations or client support. Offering a salary of £25,000–£30,000 per year and a remote-first model with regular meetings in London and Cambridge.

Qualifications

• 1–4 years in an operations, client support, or administrative role.
• Experience in consulting or professional services preferred.

Responsibilities

• Manage client communication and scheduling.
• Assist with finance and administration tasks.
• Support contract preparation and compliance.
• Refine internal systems for efficiency.
• Contribute to marketing and client presentations.
• Use AI tools to streamline reporting and research.
• Attend meetings in London and Cambridge.

Skills

Confident communicator

Organized

Tech-savvy

Detail-oriented

Curious about business operations

Job description

Overview

We’re a growing outsourced management consultancy that works with a diverse client base — from ambitious startups and entrepreneurs to established medium-sized companies. We help business leaders streamline operations, manage growth, and deliver lasting value.

We’re now hiring our first full-time team member — an Operations & Client Executive who’s proactive, professional, and excited to grow with us. This role is ideal for someone who wants to build a career in business consulting or operations management, gaining hands-on experience across strategy, client delivery, and technology-driven business support.

Role Description

You’ll play a key part in how we deliver for our clients — helping manage relationships, coordinate projects, and strengthen internal operations. You’ll work closely with the founder, interact directly with clients, and have real responsibility from day one.

Your key responsibilities will include:

• Acting as the main point of contact for clients, managing communication and scheduling.
• Assisting with finance and administration (invoices, reconciliations, supplier coordination).
• Supporting contract preparation, compliance tasks, and documentation.
• Helping refine internal systems and templates for greater efficiency.
• Contributing to marketing, proposals, and client presentations.
• Using AI tools and automation to streamline reporting, research, and communication.
• Attending client meetings in London and Cambridge, with occasional foreign travel.

About You

We’re looking for someone who is:

• A confident communicator and relationship builder.
• Organised, proactive, and comfortable working independently.
• Tech-savvy and open to using AI tools to improve workflows.
• Detail-oriented.
• Curious about business operations, consulting, and entrepreneurship.
• Experience: 1–4 years in an operations, client support, or administrative role (consulting, professional services, or startup experience preferred).

What We Offer

• Regular in-person meetings and collaboration in London and Cambridge and abroad.
• Exposure to diverse industries and direct client engagement.
• Opportunity to shape how a growing consultancy operates.
• Supportive, entrepreneurial environment that values initiative and innovation.

Salary & Benefits

Salary: £25,000–£30,000 per year (depending on experience)

Work Model: Remote-first, with regular in-person meetings in London and Cambridge

Hours: Full-time, flexible working arrangements

Growth: Opportunity to shape a growing consultancy and take on more responsibility as we expand

Development: Exposure to senior clients and entrepreneurs, with support for learning and professional growth

How to Apply

If you are interested, please apply including brief answers to the following:

1. What is a Permanent Establishment and how does it differ from a Place of Effective Management
2. What is the Portuguese Non-Habitual Residence scheme and how does it affect a holder taken from a foreign company as distributions or dividends?