Operations & People Lead – Leisure Track

Team Sport; Greater London; On-site; GBP 42,000 - 54,000; Full time

Job summary

TeamSport in the UK is seeking a proactive right-hand to the General Manager to oversee the daily operations of our go-karting track and steer the business side. You’ll refine procedures, support department heads and drive KPIs, focusing on wage ratios and profitability while nurturing your crew to excel.

In this lively leisure and hospitality environment, you’ll manage people, recruitment, training and performance, ensuring superb customer experiences.

Qualifications

• As the right-hand person to the General Manager, you'll oversee the track's daily operations and business aspects.
• You'll fine-tune operational procedures and support departmental heads while driving KPI performance.
• Evening and weekend flexibility is essential for this role with approximately 1 in 3 weekends off.

Responsibilities

• You’ll assist the GM in overseeing daily operations at the site, with a particular focus on bar operations. You’ll aid the team in achieving robust KPI results, including wage ratios and profitability.
• You’ll excel in driving revenue and profitability, contributing to corporate sales development.
• You will assist the GM in effective people management, covering recruitment, talent development, training, and performance management. Prioritise customer satisfaction, demonstrating a willingness to go the extra mile.

Job description

TeamSport in the UK is seeking a proactive right-hand to the General Manager to oversee the daily operations of our go-karting track and steer the business side. You’ll refine procedures, support department heads and drive KPIs, focusing on wage ratios and profitability while nurturing your crew to excel.

In this lively leisure and hospitality environment, you’ll manage people, recruitment, training and performance, ensuring superb customer experiences.