Operations & Office Lead – AI-Driven, Mayfair Role

Islandbridge; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus pool

Job summary

Islandbridge is a boutique investment firm and multi-family office based in London, seeking an Office & Operations Manager to support the COO. The role blends front-of-house responsibilities with hands-on operational projects, offering exposure to leadership and the opportunity to shape the role over time.

The successful candidate will thrive in a fast-paced, high-trust environment, be capable of managing events, logistics and confidential information, and actively use AI tools to streamline

Qualifications

• Experience in an operations, PA or EA role or early in career and keen to learn in fast-growing culture.
• Highly proficient in Microsoft Office.
• Curious user of AI tools to build workflows and solve problems.
• Sharp, proactive, with good judgement to spot what needs doing without being told.
• Low-ego; comfortable doing both office and project work; no task is beneath you.
• Professional and warm with clients and visitors; you will often be the first person they meet.
• High levels of discretion and attention to detail when handling confidential information.

Responsibilities

• Office management: run day-to-day office operations, welcome clients and visitors, answer phones, prepare and reset meeting rooms.
• Oversee facilities: manage supplies and liaise with service providers to keep the office running smoothly.
• Plan and coordinate team and client events, including logistics, catering and travel.
• Operations: schedule meetings and manage leadership team logistics.
• Lead on operational projects and tasks to improve firm operations.
• Utilize AI tools in daily work to automate repetitive tasks and increase capacity.

Skills

Microsoft Office

AI tools

Proactive mindset

Client facing

Discretion

Job description

Islandbridge is a boutique investment firm and multi-family office based in London, seeking an Office & Operations Manager to support the COO. The role blends front-of-house responsibilities with hands-on operational projects, offering exposure to leadership and the opportunity to shape the role over time.

The successful candidate will thrive in a fast-paced, high-trust environment, be capable of managing events, logistics and confidential information, and actively use AI tools to streamline