Office & Operations Manager

Islandbridge; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus pool

Job summary

Islandbridge is a boutique investment firm and multi-family office based in London, seeking an Office & Operations Manager to support the COO. The role blends front-of-house responsibilities with hands-on operational projects, offering exposure to leadership and the opportunity to shape the role over time.

The successful candidate will thrive in a fast-paced, high-trust environment, be capable of managing events, logistics and confidential information, and actively use AI tools to streamline

Qualifications

• Experience in an operations, PA or EA role or early in career and keen to learn in fast-growing culture.
• Highly proficient in Microsoft Office.
• Curious user of AI tools to build workflows and solve problems.
• Sharp, proactive, with good judgement to spot what needs doing without being told.
• Low-ego; comfortable doing both office and project work; no task is beneath you.
• Professional and warm with clients and visitors; you will often be the first person they meet.
• High levels of discretion and attention to detail when handling confidential information.

Responsibilities

• Office management: run day-to-day office operations, welcome clients and visitors, answer phones, prepare and reset meeting rooms.
• Oversee facilities: manage supplies and liaise with service providers to keep the office running smoothly.
• Plan and coordinate team and client events, including logistics, catering and travel.
• Operations: schedule meetings and manage leadership team logistics.
• Lead on operational projects and tasks to improve firm operations.
• Utilize AI tools in daily work to automate repetitive tasks and increase capacity.

Skills

Microsoft Office

AI tools

Proactive mindset

Client facing

Discretion

Job description

Office & Operations Manager

Location: Mayfair, London | Type: Full-time, fully office based, permanent

Application deadline: 15 September 2026

Salary: £35-£40k plus share of discretionary bonus pool

About Islandbridge

Islandbridge is a purpose-driven investment firm and multi-family office supporting exceptional families, entrepreneurs and business builders who seek to align capital with long-term objectives and values. The firm operates in a high-trust environment with a focus on clarity of thinking, disciplined execution and a consistently high standard of client experience.

We're a boutique, founder-led firm, which means you'll work closely with senior leaders and see the direct impact of your work from day one. The team is collaborative, ambitious and fast-moving, and we value people who take initiative, own their work and make things happen.

Role Overview

Reporting to our COO, this role splits between running a professional office covering front of house and facilities and taking on operationalprojects to support the leadership team, giving you direct exposure to how a multi-family officeruns.

We're looking for someone who combines a proactive attitude and thrives in a hands-on role, moving between the practical tasks that keep the office running and improvinghow the firm operates. You'll be embedded in a close-knit team, with the opportunity to shape your own role as you grow into it.

Key Responsibilities

Office management

• Manage the day to day running of the office with energy and enthusiasm: welcome clients and visitors, answer the phone and the doorand prepare and reset meeting rooms throughout the day
• Oversee facilities: manage supplies, liaise with service providers to ensure the office runs smoothly
• Plan, run and coordinate team and client events including logistics, arranging catering and travel

Operations

• Schedule meetings and manage logistics for the leadership team
• Lead on operational projects and pieces of work that improve how the firm runs
• Use AI tools in day to day work to automate manual, repetitive tasks and increase your own capacity

Skills and Experiences

• You have some experience in an operations, PA or EA role, or you are early in your career and keen to learn the ropes in a fast growing, exciting culture
• You are highly proficient in Microsoft Office
• You are a curious user of AI tools and regularly use them to build workflows and solve problems
• You are sharp, proactive and use good judgement to spot what needs doing without being told
• You are low-ego, comfortable doing both office and project work and no task is beneath you
• You are professional and warm with clients and visitors. You will often be the first person they meet
• You have high levels of discretion and attention to detail when working with confidential information

Benefits

Islandbridge has a proven model for developing high performers in a fast-paced, results-driven environment. The Firm offers a competitive salary, access to a discretionary bonus pool, and supports private healthcare, professional training, personal career development and volunteering days.