Operations Manager: Short-Term Rentals & Guest Experience

Pass Ltd; Remote; GBP 29,000 - 31,000; Full time

Job summary

A property management company based in Oxford is seeking an Operations Manager to oversee service delivery for short-term rental properties. You will manage schedules, coordinate maintenance, and ensure compliance with quality standards, all while maintaining high guest satisfaction scores. The ideal candidate will have proven experience in hospitality management, strong organisational skills, and a tech-savvy mindset for using various management software. This role offers competitive salary and opportunities for professional growth.

Benefits

22 days of holiday plus birthday off

Pension scheme with matching contributions

Enhanced maternity pay

Qualifications

• Proven experience in an Operations or Hospitality Management role.
• Exceptional organisational and time-management skills.
• Strong problem-solving abilities.

Responsibilities

• Manage cleaning and maintenance schedules for properties.
• Oversee operational setup of new properties.
• Coordinate and schedule maintenance tasks.

Skills

Organisational skills

Problem-solving abilities

Communication skills

Education

Experience in Operations or Hospitality Management

Tools

Property Management Software

Job description

A property management company based in Oxford is seeking an Operations Manager to oversee service delivery for short-term rental properties. You will manage schedules, coordinate maintenance, and ensure compliance with quality standards, all while maintaining high guest satisfaction scores. The ideal candidate will have proven experience in hospitality management, strong organisational skills, and a tech-savvy mindset for using various management software. This role offers competitive salary and opportunities for professional growth.