Operations Manager: Scheduling, Purchasing & Director Support

RecruitmentRevolution.com; Clewer Village; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid work model

Direct working relationship with the/

Competitive salary

Job summary

Active IT is seeking an organised Operations Manager to join Windsor operations, coordinating engineers, managing client and supplier administration, and providing trusted PA support to the Director. The role blends service coordination, purchasing and executive assistance in a dynamic IT services environment.

You’ll thrive on variety, take ownership of busy processes and keep the team moving by planning resources, managing schedules and ensuring timely delivery of client projects.

Qualifications

• Experience in operations coordination, office management, or a similarly varied role.
• Strong scheduling, diary management and organisational skills.
• Experience coordinating people, appointments, field teams or service requests.
• Confidence managing suppliers, purchasing, invoices and general business administration.
• Excellent Microsoft 365, Outlook and Excel skills.
• Clear, professional communication with clients, colleagues and suppliers.
• The ability to manage competing priorities and respond calmly to unexpected changes.
• Discretion, initiative and a practical, solutions-focused mindset.

Responsibilities

• Coordinate engineers' diaries, site visits and daily schedules.
• Allocate work to engineers and rearrange schedules for urgent jobs.
• Track open jobs and projects and ensure work is completed.
• Maintain the engineers' on‑call rota and contact points for non‑technical queries.
• Manage supplier quotations, purchasing and invoicing.
• Prepare invoices and follow up on payments.
• Provide diary management and meetings support to the Director.

Skills

Operations coordination

Office management

Service delivery administration

Scheduling

Diary management

Supplier management

Invoices

Microsoft 365

Outlook

Excel

Client communication

PA support

Director support

Discretion

Tools

Microsoft 365

Outlook

Excel

Job description

Active IT is seeking an organised Operations Manager to join Windsor operations, coordinating engineers, managing client and supplier administration, and providing trusted PA support to the Director. The role blends service coordination, purchasing and executive assistance in a dynamic IT services environment.

You’ll thrive on variety, take ownership of busy processes and keep the team moving by planning resources, managing schedules and ensuring timely delivery of client projects.