Care Manager

Thendon Resourcing Limited; St Albans; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Performance-related bonus

Job summary

Thendon Resourcing Limited seeks a Registered Care Manager to lead a domiciliary care service in the UK. The role focuses on day-to-day operations, client satisfaction, CQC compliance and strategic growth, with a salary in the £40,000–£55,000 band plus bonus.

You will manage client packages, support and develop staff, build community links and ensure high-quality care that enables people to remain at home. Private-pay market experience is valued.

Qualifications

• Significant experience managing a domiciliary care service.
• Experience in a CQC-regulated environment and understanding of regulatory responsibilities.
• Commercial mindset with ability to promote the service locally and identify growth opportunities.

Responsibilities

• Meet prospective clients and families, assess needs and implement suitable care packages.
• Support and develop the existing team to deliver excellent care.
• Assist with marketing and increasing the service's local visibility and community presence.
• Build relationships with clients, families and healthcare professionals to strengthen the service's reputation.
• Develop capacity to take on more complex care packages while maintaining quality.

Job description

Registered Care Manager - Domiciliary Care

Attractive Salary: £40,000 - £55,000 + performance-related bonus

If you're an experienced Registered Manager who enjoys the business side of care as well as the operational side, this could be a really interesting opportunity.

This is an established, well-resourced domiciliary care provider that has been supporting people in their own homes for more than 15 years. They have a strong reputation locally, excellent staff retention and an experienced team already in place, so you won't be walking into a service that needs fixing.

Instead, there's an opportunity to build on something that already works well.

The business operates exclusively within the private-pay market and is looking for a Registered Manager who can take responsibility for the day-to-day running of the service, maintain its strong standards and CQC compliance, and play an active part in its next stage of growth.

That could mean increasing the number of people they support, developing more complex care packages, strengthening their presence within the local community and ultimately helping more people to remain living independently at home.

The Role

• Meeting prospective clients and their families, assessing their needs and putting appropriate care packages in place.
• Supporting and developing the existing team, ensuring staff have the skills, knowledge and confidence to deliver excellent care.
• Supporting the business with the marketing of its services and increasing its visibility within the local community.
• Building relationships with clients, families and healthcare professionals to strengthen the service's local reputation.
• Developing the service's capacity to take on more complex care packages, helping people to remain at home for longer.
• Identifying opportunities for sustainable growth while ensuring quality remains at the heart of everything the service does.

The Successful Candidate

We're looking for someone with significant experience managing a domiciliary care service, ideally as a Registered Manager or Operations Manager.

You’ll have:

• Experience of working within a CQC-regulated environment and a good understanding of the responsibilities that come with managing a regulated service.
• A commercially minded approach, with the confidence to promote a service, build its presence locally and identify opportunities for growth.
• Strong communication and relationship-building skills, with the ability to develop trusted relationships with clients, families and healthcare professionals.
• The leadership skills to motivate, empower and develop a team, while maintaining high expectations around quality and care.