Operations Manager , Operations Manager

Amazon Inc.; Northampton; On-site; GBP 65,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an experienced Operations Manager to lead a team of Area Managers at a Northampton site. You will design and execute the operational plan to meet safety, quality and productivity targets while coaching managers and improving site performance.

You will analyse shift performance, partner with HR, Finance and Health & Safety, and implement initiatives to raise efficiency and customer fulfilment. This role requires a Bachelor's degree and Six Sigma/Lean experience.

Qualifications

• Bachelor's degree in Engineering, Operations, Business Administration, or a related field.
• Experience with Six Sigma tools and Lean techniques or in similar environments.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift, address issues, and drive site performance.
• Analyse shift performance against business objectives and implement improvement actions.
• Collaborate with HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives across sites to improve operational performance.

Skills

Leadership

Operations management

Performance analysis

Cross-functional collaboration

Education

Bachelor's degree

Tools

Six Sigma

Lean techniques

Job description

Job ID: 10560241 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support for your team to be the best managers they can be.

Basic Qualifications

• Bachelor's degree, or experience in Engineering, Operations, Business Administration, or a related field

Preferred Qualifications

• Experience with Six Sigma tools and Lean techniques, or experience in similar environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.