Operations Manager, Amazon Logistics

Amazon.com, Inc; Witham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Operations Manager for Amazon Logistics. You will lead a team of Area Managers and drive the operational plan to meet safety, quality and productivity targets across one or more sites in Enfield or Harlow.

You will analyse performance metrics, coach managers, and collaborate with HR, Finance, and Safety to deploy initiatives that raise site performance and efficiency. Fluency in English and relevant degree required.

Qualifications

• Experience leading teams and managing stakeholders.
• Experience using data to drive business decisions and improve performance.
• Strong background in operations or supply chain with a track record of delivering results.
• Fluent English in speaking, reading and writing; Bachelor's or higher degree.

Responsibilities

• Manage and develop a team of Area Managers and shift leaders.
• Lead operational teams on shifts, address issues, and improve site performance.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with HR, Finance, Health & Safety, and Security to design and deliver site initiatives.

Skills

People management

Stakeholder management

Data-driven decisions

Operations / Supply chain

English fluency

Education

Bachelor's degree

Master's degree

Tools

Six Sigma

Lean techniques

Microsoft Excel

Job description

Operations Manager, Amazon Logistics

Amazon UK Services Ltd. - A10 Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. The role is open in both Enfield (DIG1) and Harlow (DHW1).

Key Job Responsibilities

• Manage and develop a team of Area Managers


• Lead operational teams on a shift, deal with issues, and positively impact site performance


• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence


• Work closely with other support teams, including HR, Finance, Health and Safety, and Security


• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can.

Basic Qualifications

• Experience in people management and stakeholder management


• Experience using data to influence business decisions


• Experience with operations/supply chain


• Speak, write, and read fluently in English


• Bachelor's degree, or Master's degree

Preferred Qualifications

• Experience with Six Sigma tools and Lean techniques


• Experience in a logistics/operations environment

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