Operations Manager - Night Shift

Xpo-bc1cd16f; Widnes; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Salary up to £45,000 per year

25 days holiday plus bank holidays

Cycle to work scheme

Workplace pension

Job summary

XPO is recruiting for an Operations Manager (Night Shift) at Tesco Widnes. You will lead the night transport operation, guiding a large team to deliver service excellence while maintaining compliance and safety standards.

The role offers UK night-shift hours and a strong autonomous leadership opportunity. You will manage planning, dispatch, and performance, ensuring targets are met and customer expectations are achieved.

Qualifications

• Experience in transport/warehouse operations management.
• Ability to lead large teams across night shifts.
• Strong planning, safety and compliance focus.

Responsibilities

• Be the most senior point of contact during the night and manage 14 office colleagues and 210 frontline colleagues plus subcontractors.
• Oversee depot operations at night to meet targets aligned with business and customer requirements.
• Monitor planning and dispatch performance and make decisions to protect Customer Service.
• Ensure site is legally compliant with defined processes and ownership.
• Meet reporting deadlines for financial and compliance requirements.
• Promote health and safety culture across the team.
• Encourage teamwork and effective collaboration with Planning.
• Follow HR requirements for disciplinary, attendance and return-to-work processes.
• Develop new employees and enhance engagement and development.
• Ensure individuals understand their role and foster two-way communication.

Skills

Planning

Coaching

Customer service

Responsibility

Persuasion

Job description

Career Opportunities: Operations Manager - Night Shift (2817)

We have an exciting opportunity for an experienced Transport Operations Manager to join our Tesco Widnes operation. You will be working Sunday to Thursday, 22:00-07:00, you'll be responsible for leading the night transport operation, supporting and developing colleagues, maintaining compliance standards, and ensuring excellent service delivery for our customer.

This is a fantastic opportunity to join a busy and fast-paced transport environment where you'll have the autonomy to make decisions, lead a large team, and contribute to the continued success of the operation.

Pay, benefits and more:

We’re looking to offer a salary of up to £45,000. In addition, we offer 25 days’ holiday plus bank holidays with an option to buy an extra 5 days yearly. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• You will be the most senior point of contact throughout the night and will have management of 14 office colleagues and 210 volume colleagues (excluding agency) plus subcontractors
• Manage the overall operation of the depot on a night-to-night basis ensuring that agreed targets are achieved in line with business and customer requirements.
• Monitor planning and dispatch performance and make decisions to protect Customer Service
• Ensure the Site is legally compliant by ensuring correct processes are in place, have an owner and are monitored.
• Ensure reporting deadlines are met for both Financial and Compliance requirements.
• Proactively promote a health & safety culture
• Support & encourage a good team working spirit and ensure that the transport team work effectively with the Planning team and communicate frequently to achieve the business objectives
• Follow all HR requirements in relation to disciplinary, absence management and return to work situations
• Maximise the potential of new employees by ensuring their operational and psychological engagement and their continual development within the business.
• Ensure appropriate understanding to enable individuals to meet their role requirements and to create involvement and engagement through two-way communication mechanisms.

What you need to succeed at XPO:

• Planning and organising skills
• Coaching & Leadership skills
• Exemplary customer service skills
• Taking responsibility and demonstrating commitment
• Persuasion and influencing skills

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.