Operations Manager, Malmaison

Frasers Hospitality; Oxford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Frasers Hospitality is seeking an Operations Manager at its Oxford location. This crucial role involves leading a dedicated team to ensure excellence in service while driving financial performance in food and beverage operations. Ideal candidates will bring strong leadership skills and a passion for hospitality.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Referral schemes up to £1500

Complimentary stays on anniversary

Private Medical Healthcare after probation

Bonus Plan based on KPI’s

Qualifications

• Experience managing large teams in hospitality.
• Sound knowledge of food and beverage operations.
• Understanding of Health and Safety regulations.

Responsibilities

• Lead and motivate your team to deliver exceptional service.
• Maximize F&B revenue by implementing strategic initiatives.
• Ensure compliance with health and safety standards.

Skills

Leadership

Team Management

Attention to Detail

Financial Acumen

Customer Service

Job description

Competitive Salary plus Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: Competitive Salary plus Generous Company Benefits, Training & Development / 45 Hours per Week

Type of Contract: Permanent

Location: Oxford

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service

You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine.

In this Operations Manager role your eye for detail will help you excel, you will love leading and motivating your team and you will be driving the brand strategy in all elements of the business setting Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise F&B revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

A sound understanding of Health and Safety will be beneficial as will having rolled out of E-Learning to previous teams.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeshipprogrammes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity,helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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