Operations Manager

Malmaison Belfast; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel brand is seeking an Operations Manager to join their Oxford location. The ideal candidate will be passionate about team development, delivering exceptional service, and driving business success. This position offers competitive salary, generous benefits, and an opportunity to grow within the company.

Benefits

Generous Company Benefits

Training & Development Opportunities

Qualifications

• Within 12 months of managing your own hotel.
• Good understanding of Health and Safety.
• Experience with implementing E-Learning for teams is beneficial.

Responsibilities

• Lead and motivate the team while driving brand strategy.
• Manage department managers and ensure high service standards.
• Maximize food and beverage revenue by understanding the market.

Skills

Leadership

Team Management

Revenue Maximization

Attention to Detail

Job description

Operations Manager, Malmaison Oxford

Rate of Pay / Hours: Competitive Salary plus Generous Company Benefits, Training & Development / 45 Hours per Week

Type of Contract: Permanent

Location: Oxford

Malmaison is looking for a future leader. The ideal candidate will understand that running a successful business involves more than just exceeding brand standards or managing a strong P&L. We seek someone who will look after the team, develop their skills, and deliver the high standards of service expected of our brand.

You should be within 12 months (or less) of managing your own hotel and eager to join a brand that offers opportunities to grow and shine.

In this Operations Manager role, your attention to detail will help you excel. You will enjoy leading and motivating your team and driving the brand strategy across all aspects of the business, setting Malmaison apart as a preferred employer and destination for dining and accommodation.

Understanding the market and maximizing F&B revenue by considering the bigger picture are essential. Managing department managers and teams effectively and leading by example are key qualities for success in this role.

Previous experience managing large teams and a good knowledge of food and drink in a similar-sized property are preferred but not essential.

A good understanding of Health and Safety is beneficial, as is experience with implementing E-Learning for teams.